Ratings based on 33 Verified Reviews
3.0 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by DI
Bad
Posted 17 Jul 2017 on HotelsIt was not so good since the water was really slow and there were lots of bugs and lizards.
by HUI JU
normal
Posted 4 May 2017 on Hotelsgood location just opposite a great music bar (joe's coffee), the stuff who service breakfast is friendly, but the condition of the room is not really valuable. Has no screen window, not a big deal but makes me dont wanna open it, so can not get any light from outside. Not that bad but not the best.
by A verified traveler
Descent hotel with nice swimming pool.
Posted 23 Jan 2017Despite the fact that staff spoke little English they have tried their best and been very helpful. Nothing seemed to be too much trouble for them. The room we (my partner and I) were staying was on a small size. We didn't spend much time in it but still could do with a bit more space. Food in the hotel's restaurant was overpriced and therefore we did not even try it. There are plenty of places to eat in a very close proximity to a hotel. The swimming pool was really nice and beautifully placed between palm trees. It could probably do with a bit more frequent cleaning but overall it was really nice place to hang around day and night.
by Perry and soph from England
Useless staff
Posted 21 May 2014 on HotelsRoom was ok we spent most of our time in their lovely pool as the beach here is not what was expected. Black sand and dirty water! Hotel staff did not speak any English and were very unhelpful with our bookings. As such we didn't get to do any excursions and struggled to book our transport to Ho Chi Minh.
by Tommy from Montreal, Canada
Medium hotel not on the beach
Posted 11 Apr 2014Hotel is not on the beach but on the other side of the street.
Hotel is design for Russian tourism not for north America customers.
Shower and toilet are on the same spot. As such floor of the washroom is wet after a shower
by Michael from Beijing
This is at best a 2 STAR hotel! So disappointed!
Posted 10 Feb 2014 on HotelsThis is not a 3.5 star hotel. It has no rating by the Vietnam Tourist Bureau. I feel I got ripped off and that they have grossly misrepresented themselves. We had no hot water for 1.5 days of our stay. After arguing for a day and a half they actually had to install a small hot water machine for our shower. They were going to force my daughter to sleep on the floor even though I booked for 3 people. There was no security. They simply left the keys (lobby is a desk in a driveway) on the desk and the guy was sleeping in a cot beside the desk. I could have taken anyones key. They ran out of food during breakfast at 830am both days and we had to wait more than 30 minutes for breakfast. I reserved the "lake view" bungalow. There is no "lake" but a dirty pit like hole no bigger than a bathtub. It is not on the beach even though the amenities description calls it a beach resort (I copied that statement below).
We actually left after the second day to Coco Beach resort that is only a 3 star, but it was so beautiful and actually had SERVICE! I want a refund for my last two days. This hotel is not a Spa/Resort. It is a basic 2 Star hotel with a pool.
"This beach resort also offers tour/ticket assistance, a garden, and laundry facilities. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is complimentary. (On-site parking is regular sized house driveway)"
Recommended
for Couplesby Tim from SH
Not on the beach, but had a great pool and rooms
Posted 7 Feb 2014
Pros: The big bathrooms with bathtub, the good pool
Cons: Bed sheet was not fitted, kept coming off the bed at night...
Location: Across from best bar and close to cheap restaurants
Stayed in the bungalows, the bathroom was bigger than the bedroom!! And thats a good thing!! Very comfortable and everything was new. Pool was great, and the location of the hotel was perfect: close to restaurants on one side and the good part of the beach on the other side, plus it was across for the best bar around!!
by Laurian from Melbourne
Nice grounds and pool
Posted 3 Feb 2014
Pros: Swimming pool and garden setting
Cons: Sheets on bed and hot water supply
Location: Its a bit of a walk to get to a reasonable part of the beach. Sand dunes are quite impressive
I originally booked a room for 2 but changed to a room for 4 over the phone a few days before arriving. The man I spoke to appeared to understand everything I said, quoted me a new price and everything seemed okay. On arrival it appears that the man had failed to tell anyone about the change and no room was available. In the end a bed was put on the floor (which is fine) and I was charged more than the agreed price. I would recommend ensuring that an email is sent confirming details if you need to make any changes to avoid this misunderstanding.
This was the most expensive hotel we stayed in in Vietnam (I'm guessing because of the pool). Outside bathroom was a novelty but had no hot water which might be fine in summer but not in winter! No top sheet on bed and an ill fitting bottom sheet meant sleeping was a bit uncomfortable (when I asked for a sheet I was supplied with a thin single bed sized quilt). Overall though the room and settings are quite nice and the staff are friendly.
by A verified traveler
Good value
Posted 27 Nov 2013 on HotelsGood room, nice breakfast, pool and added bonus. Set in a good location of Mui Ne with Joes Cafe and beach just across the road
by snitters from London
Mui Ne Spot
Posted 25 Nov 2013 on HotelsOverall the stay was comfortable. Sadly the pool was out of commission due to some construction work. The complex is lovely, everything is within easy walking distance. It is not directly on the beach but that really doesn't matter.
