Ratings based on 315 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good bang for your buck
Posted 5 Oct 2023 on HotelsGreat hotel for a great price. Perfect place to stop over for a night on the way to Paris. Simple but clean and very convenient.
Comment from Hotel Management
14 Nov 2023 by B&B Pézenas, Hotel Management
Good morning,We thank you for your comments following your stay.It is with great pleasure that we receive your compliments.Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe in the expression of our best feelings.
by A verified traveler
Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
17 Oct 2023 by Réception, Hotel Management
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de voir autant d'étoiles.Au plaisir de vous accueillir au B&B Pézenas lors d'un prochain séjour
by A verified traveler
Good value for money.
Posted 24 Sep 2023 on HotelsGood instructions for getting the key out of reception hours.
Comment from Hotel Management
14 Nov 2023 by B&B Pézenas, Hotel Management
Good morning,We thank you for your comments following your stay.It is with great pleasure that we receive your compliments.Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe in the expression of our best feelings
by A verified traveler
Posted 1 Jun 2023
The hotel is well placed so it's 1 minute off of the main highway into Barcelona, and into Spain from Europe/Eurotunnel coming from UK into Spain. So that was good if you want to enter and exit quickly the next morning.
We were very unhappy to find the hotel extremely warm inside, and to enter our room to find the air conditioning promised, not working in the whole hotel, after letting the receptionist know, she said OK, and then never said anything again until we had to mention it again a few hours later.
She then went on to tell us, that if they wanted to turn the air conditioning on they would have to turn the heat off in the whole hotel.. this was beginning of June in the south of France..
We quickly asked for a refund as we only decided to stay here for the comfort of air conditioning. Which they refused until we really had to argue with them.
I do not recommend.
by A verified traveler
Good stay
Posted 1 Sep 2022 on HotelsIt was a pleasant stay. Nothing to complain about.
by A verified traveler
Posted 9 Aug 2022 on Hotels
by A verified traveler
Posted 8 Aug 2022 on Hotels
Arrived late, after we sorted the after hours check in we went to our rooms, one room was fine however one room was visibly dirty and not prepared - even the toilet was used and not flushed, towels thrown on the floor, bed slept in - not good !!! We did however manage to track down a member of staff, she arranged another alternative room which was clean.
by A verified traveler
Posted 25 Apr 2022 on Ebookers
Stayed many times ,good location for centre
Comment from Hotel Management
3 May 2022 by B&B Pezenas, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 4 Feb 2022 on Hotels
Great
by A verified traveler
Posted 9 Sep 2021 on Ebookers