Ratings based on 638 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
20 Feb 2024 by Andrezza Nunes, Hotel Management
Prezado Guilherme,Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,Equipe Nobile Petrolina
by A verified traveler
Posted 2 Dec 2023
Very clean and efficient operation
by A verified traveler from Sydney
Posted 3 Nov 2023
Excellent hotel with friendly staff.
Comment from Hotel Management
3 Nov 2023 by Alison Siqueira, Hotel Management
Prezado Sr. Amauri,Queremos expressar nossa profunda apreciação pelos elogios generosos que você nos presenteou referentes à sua estadia conosco. É uma grande satisfação saber que nossa equipe e serviços contribuíram de forma positiva para tornar sua estadia memorável. Estamos ansiosos para recebê-lo novamente em um futuro próximo e criar mais momentos inesquecíveis.Cordialmente,Alison Siqueira
by A verified traveler
Posted 8 Oct 2023
For Europeans and Americans, Petrolina is a hidden gem. The water is hot. There are these unique beach like areas to swim, sunbathe, or hangout like Brazilians 👍 I saw beaches in advertisements and I knew the Atlantic Ocean was nowhere around. 😉 But, Petrolina/Juazeiro have beach like areas on the river. It was interesting to see this and the people. I would return in a heartbeat 💓. I loved my visit.
Comment from Hotel Management
9 Oct 2023 by Alison Siqueira, , Hotel Management
Dear Gary,We would like to express our heartfelt gratitude for your wonderful feedback. It was an absolute pleasure to have you as our guest, and we're delighted to hear that you had such a enjoyable experience during your stay at our hotel.Your positive comments mean the world to us, and they motivate our team to continue striving for excellence in providing the best possible service to all our guests. We truly value your feedback, as it helps us to constantly improve and enhance the guest experience.We hope to have the privilege of hosting you again in the future. If there's anything more we can do to make your next stay even more memorable, please don't hesitate to let us know.Thank you once again for choosing our hotel, and we look forward to welcoming you back.Warm regards,Hotel Nobile Petrolina.
by A verified traveler
Posted 28 Oct 2022
God bless all
Comment from Hotel Management
28 Oct 2022 by Eliés Costa, Hotel Management
Boa tarde Sra. Dayse,Agradecemos o feedback nos passado. Iremos verificar os pontos que precisamos melhorar e na sua próxima estada, terá uma experiência ainda melhor desfrutando das nossas acomodações e serviço. att, Eliés Costa
by A verified traveler
Posted 22 Feb 2022
Everything was great until the air conditioning broke during the night.
I could not sleep well.
I asked for some price discount for this inconvenience and was fully ignored by the management.
by A verified traveler
Posted 3 May 2021 on Hotels
Great kitchen & pool staff service. Petrolina is a quiet place so having great service was the key to a pleasant stay.
Comment from Hotel Management
14 May 2021 by Erika Oliveira, Hotel Management
Good Morning!
Thank you very much for evaluating us. We are glad you enjoyed it and hope to see you soon.
A hug!
by A verified traveler
Posted 24 Jan 2021 on Hotels
Great service. Great location, wonderful view
Comment from Hotel Management
18 Mar 2021 by Erika Oliveira, Hotel Management
Ficamos muito agradecidos por disponibilizar um pouco do seu tempo para nos avaliar. Esperamos revê-lo em breve. Um abraço!
by A verified traveler
Most Excellent !
Posted 28 Nov 2020 on HotelsThe place was awesome on par with similar level hotels in North America. I would highly recommend. It is truly as far as I know the best or second best hotel in the city. Only area of improvement is that they could or should do a better job keeping mosquitoes away from breakfast buffet which I would do if I were The Manager.
Comment from Hotel Management
14 Dec 2020 by Erika Oliveira, Hotel Management
Thank you so much for evaluating us, we are happy to have provided a good experience in your stay with us. We hope to see you soon.
We will do our best to correct the mentioned fault.
A hug from the Nobile Petrolina team
by A verified traveler
Posted 11 Oct 2020 on Orbitz
I really liked the atmosphere and the service.
