Ratings based on 72 Verified Reviews

4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Jul 2023 on Hotels
Amazing Staff very nice and helpful
Comment from Hotel Management
26 Jul 2023 by Aida, Hotel Management
Thank you!
5 out of 5
by A verified traveler

Posted 25 Jun 2023
A very pleasant surprise. Hotel was exceptional Very old world charm with very modern conveniences. Staff was outstanding. Found maybe our favorite restaurant in all of Sicily. Lu Carme’ around the corner. Breathtaking views steps from the hotel and even from the room.
Comment from Hotel Management
25 Jun 2023 by Concetta, Hotel Management
Dear Guest,thank you for your review! It was a pleasure to have you as our guest....we hope to see you again.Best Regards
5 out of 5
by A verified traveler

Recommend this hotel

Posted 20 Oct 2021 on Hotels
It was nice place and clean. The staff was kind. And breakfast was delicious!
Comment from Hotel Management
23 Oct 2021 by Concetta, Hotel Management
Thank you so much!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2021
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2020
4 out of 5
by A verified traveler

Posted 27 Sep 2019
Comfortable and well-located hotel with friendly and professional staff in a wonderful small town
Comment from Hotel Management
30 Sep 2019 by Concetta, Hotel Management
Thank you for your review!
5 out of 5
by A verified traveler

Lovely Hotel in a Tiny Mountain Town

Posted 29 Jun 2019 on Hotels
Residenza Petra was an excellent choice for us. The hotel is warm and inviting, and we were served by two extremely friendly staff members, Enza and Concetta (sorry for incorrect spelling!). Enza in particular was helpful with directions, reservations, and parking information. Breakfast each morning was a delicious informal brunch, including fresh bread, hard sausage, local ricotta and jam, pastries, and a fun contraption for cooking soft boiled eggs. Enza and Concetta made very tasty espresso drinks to order. Our room was basic, but clean and comfortable, with a bathroom in working order, and turn down service every day. No air conditioning, but a fan was available, and open windows kept the air circulating. Electricity to the room is activated by a key card, so when you are away, anything plugged in will not receive power. Be sure to charge devices overnight. Petralia Soprana is a tiny town with beautiful churches and narrow streets. The locals are friendly to tourists, and we enjoyed our meals at Trattoria da Salvatore, and spritzes and snacks at the bar on the main piazza, which has some outdoor seating. We highly recommend Residenza Petra, and would stay there again!
Comment from Hotel Management
3 Jul 2019 by Enza, Hotel Management
Dear guest, thank you for your review and for your beautiful words. We always try to do our best to make our guests's stay enjoyable and comforting. Best regards.
4 out of 5
by A verified traveler

Lovely hill town.

Posted 12 Jun 2019 on Hotels
Very nice welcoming receptionists. Comfortable room but needed to use a fan. Breakfast a bit disappointing but egg cooker gets 5*. Beautiful hill village, very natural with good restaurants almost next door.
Comment from Hotel Management
3 Jul 2019 by Enza, Hotel Management
Dear guest, thank you for your review and for your beautiful words. We always try to do our best to make our guests's stay enjoyable and comforting. Best regards
4 out of 5
by A verified traveler

Great mix of traditional and modern

Posted 9 Mar 2019 on Hotels
We were greeted by a friendly welcome and the level of service continued throughout the stay. The hotel staff were helpful throughout and the 24hr concierge was welcomed. We booked the junior suite for one night, a rustic room on the second floor that had been sympathetically modernised with underfloor heating and a new bathroom suite. A mini-bar of refreshments was included. We also had a view of Etna and surrounding mountains out of the window. The room was very clean and the shuttered windows kept the room really dark, great for a lie-in! We drank at the reasonably priced bar, taking these to the higher floors to enjoy the view from comfy sofas. The breakfast was an excellent selection including local produce such as ham and cheese (ricotta!), breads, pastries and cakes, juices and freshly made coffee. Highly recommended if you want a base to explore the surrounding area.
Comment from Hotel Management
13 Mar 2019 by Concetta, Hotel Management
Dear Guest, thank you for your review. We are happy to read these beautiful words! It means a lot for us!
5 out of 5
by A verified traveler

Charming little hotel

Posted 24 Dec 2018 on Hotels
Helpful staff and decent breakfast in an interesting remote town on the hill
Comment from Hotel Management
30 Dec 2018 by Enza, Hotel Management
Dear Guest, thanks for your review: Best regards.