Ratings based on 786 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
3 out of 5
by A verified traveler

Posted 3 Jun 2024
Seems like the room was needing a proper cleaning. My opinion.
3 out of 5
by A verified traveler

Posted 28 May 2024
We stayed in a king, jet tub with extra living space and balcony for 7 days. The bed was comfortable, and bedding was clean; and the larger refrigerator was nice. However, the jet tub was filthy, rust flakes came through all the jets. The shower had very little water pressure and we had to pick between cold or scalding most of the time. There were little broken (what I think were carpet staples) coming through the carpet in several areas that were big enough to poke our feet. And the pool area needs a real cleaning, the fans for example were caked with dust and dirt and gunk hanging over the pool. For the price point, I’d expect better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
5 out of 5
by A verified traveler

Posted 27 May 2024
The view from my room was absolutely amazing and the staff was great.
5 out of 5
by A verified traveler from Southgate

Posted 26 May 2024
Easy to go to Downtown Petosky and Harbor Springs.
4 out of 5
by A verified traveler

Posted 26 May 2024
Was very clean
5 out of 5
by A verified traveler

Posted 25 May 2024
I recommend the king room with the jacuzzi tub. The views are amazing
5 out of 5
by A verified traveler

Posted 21 May 2024
Xxx
5 out of 5
by A verified traveler

Posted 18 May 2024
Hotel was very nice and clean outside grass area needs attention