Ratings based on 731 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Rooms are showing their age and could do with an update. Grounds are pleasant but our room overlooked the graveyard which wasn't ideal
Comment from Hotel Management
10 May 2024 by Guest care Manager, Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards, Orton Hall Hotel & Spa
by A verified traveler
Posted 4 May 2024
Pub next door, good pool.
Comment from Hotel Management
6 May 2024 by Author, Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We hope to see you at Orton Hall Hotel & Spa again soon!
Kind regards,
Orton Hall Hotel & Spa
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 24 Mar 2024
Very pleased with everything apart from finding our car badly smattered with bird droppings at breakfast. Reception provided me with water etc to give the car a bit of a clean. We’ll try to avoid parking under trees next time we stay!
Comment from Hotel Management
25 Mar 2024 by Guest care Manager, Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards,Orton Hall Hotel & Spa
by A verified traveler
Posted 18 Mar 2024
Stayed one night for a business trip. Staff were great. Beautiful building and grounds, good breakfast selection with decent coffee.
The only downside was how loud and echoing the staircases and fire doors are.
Comment from Hotel Management
18 Mar 2024 by Guest Care Manager, Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa
by A verified traveler
Posted 13 Mar 2024
nice location
Comment from Hotel Management
13 Mar 2024 by Guest care Manager, Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards,Orton Hall Hotel & Spa
by A verified traveler
Posted 11 Feb 2024 on Hotels
Lovely staff. Great service. Very clean, but well used. The carpets and fixtures are all well worn. Its in need of painting and decorating. The spa facilities are small for the amount of people using them.
Good value for what we paid and had a nice stay. Again lovely staff.
Comment from Hotel Management
1 Mar 2024 by Guestcare Manager , Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa
by A verified traveler
Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by Guestcare Manager , Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa
by A verified traveler
Posted 4 Feb 2024
On 04/02/2024 Breakfast staff was very rude,we booked 1 family room for 3 and and one room for two,she accused my of coming back my kids twice to eat when I was waiting for them to get ready downstairs, my kids after refused to eat any food...no tea or coffee was offered....I was thinking breakfast was included in price!.....I requested nice windows view...was in cemetery, room was full of dust and mosquitos, furniture damaged, behind the bed I found receipt from 05/01/2024.for family of 3 for 2nights a had only 2 toilet rolls,on the windows I found many spiders
web and dry spiders ,as a disable person I was given room upstairs, which make me difficulties to get in there.all other staff really nice and friendly,in the dinner restaurant I wasn't offered dinner table due to no space when was dinning area been busy,and wasn't clean.
Comment from Hotel Management
1 Mar 2024 by Guestcare Manager , Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.we will be in contact to discuss your feedback further Kind regards,Orton Hall Hotel & Spa
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by Guestcare Manager , Hotel Management
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa
