Ratings based on 415 Verified Reviews

4.3 out of 5
80% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Sep 2024
The breakfasts room was spectacular
Comment from Hotel Management
11 Sep 2024 by simona, Hotel Management
Thanks for your review!
4 out of 5
by A verified traveler

Posted 21 Aug 2024
Nice small rooftop swimming pool although other amenities are fairly basic. Courteous staff. The hotel is not strictly in the city centre although it is only a 15 minute uphill walk to arrive at the main strip. Ample parking if you are driving. Clean and tidy rooms.
Comment from Hotel Management
21 Aug 2024 by simona, Hotel Management
Thanks a lot Stuart!
4 out of 5
by A verified traveler

Posted 3 Jul 2024
Chocolate theme was nice.
Comment from Hotel Management
7 Jul 2024 by simona, Hotel Management
Thanks a lot Alexander!
5 out of 5
by A verified traveler

Posted 9 May 2024
Breakfast was wonderfully fun. Dinner was excellent.
Comment from Hotel Management
10 May 2024 by simona, Hotel Management
thank a lot Michelle!
4 out of 5
by A verified traveler

Posted 26 Feb 2024
I booked this place because I thought my son would like it but I ended up enjoying it too. The property itself is a basic three star older hotel. Rooms are small and simple and beds are not very comfortable especially if you don't like firm beds. But it was very clean and I actually like having a bathtub. But obviously nobody stays here for the room. The chocolate design touches were cute and fun. But the biggest surprise was the breakfast. I expected it to be full of cheap products and more about quantity than quality but it was much better than I expected. The chocolate items were exactly like the pictures, a really impressive array. And the quality was quite good, bettee than the four star hotels we stayed at in our week in Umbria. I had a very good chocolate covered canollo, sone fudge pie, some little treats and the dark chocolate sauce. What was nice was that they also had a good selection of savory items. The fresh focaccia, ricotta and tomatoes as well as fruit and yogurt and the usual croissants and baked items. I only ate a tiny fraction of what was on offer but I give the breakfast five stars for both quality and selection. Parking was tight but manageable and location was not charming but convenient to drive up to the old city. Their shop has lots of interesting and reasonably priced itens. Overall I wouldn't want to stay here long term but for a night or two it's a unique and enjoyable place that really lives up to its theme
Comment from Hotel Management
18 Mar 2024 by simona, Hotel Management
thaks a lot for your review!
5 out of 5
by A verified traveler

Posted 26 May 2023
Close to train sta.
Comment from Hotel Management
27 May 2023 by simona, Hotel Management
Thanks a lot Paul!
4 out of 5
by A verified traveler

Posted 22 May 2023
Comment from Hotel Management
24 May 2023 by simona, Hotel Management
Thank you Jorge!
5 out of 5
by A verified traveler

Posted 13 Mar 2023
Great hotel and the staff are incredibly helpful. Property is very clean with spacious rooms.
Comment from Hotel Management
15 Mar 2023 by simona, Hotel Management
Thanks a lot for your review!
3 out of 5
by A verified traveler from Essex

Posted 20 Feb 2023
Comment from Hotel Management
13 Mar 2023 by simona, Hotel Management
Thank you Rosemary !
3 out of 5
by A verified traveler

Posted 28 Jan 2023
Top the courtesy and the style, looks very great. A bit of negligence in the maintainence in the bathroom: the hand shower was unstable (very bad for such a hotel...) and the wc flush had a little leak. The hotel is along a very crowded road and the rooms on the front side suffer a bit of the car traffic noise.
Comment from Hotel Management
29 Jan 2023 by simona, Hotel Management
Thanks for your review Samuele!We are sorry about the hand shower. I think it's an inconvenience that can happen... Did you tell the reception staff? We would have solved problem right away.