Ratings based on 500 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2024
Good value for money
by A verified traveler
Posted 28 Jan 2024
Good value for money
by A verified traveler
Posted 15 Nov 2023
The apartment, although spacious, is a little tired. Whilst I appreciate that it is a budget property, the floors throughout were not clean. after walking barefoot for 5 mins, the soles of my feet were black.
The bed was very comfortable.
The light in the kitchen did not work.
An appearance by the owner/management would have been appreciated.
Comment from Hotel Management
20 Nov 2023 by SCARB, Hotel Management
Thank you for your feedback Robert. Unfortunately we are unable to be present at the apartments throughout all of our guests stays - considering you were at our apartment for just under 2 days, our timing did not cross you being there.You are however, more than welcome to have phoned us during your stay to let us know about the kitchen light and our handyman would have been there to fix it for you. We are sorry you found the floors unclean. We do mop our floors a couple of times before each guest stays with us - unfortunately the dust from the highway/location at this time of year is what a lot of Perth people experience in their homes/accomodation.
by A verified traveler from Carlton
Posted 21 Oct 2023
A basic property with basic facilities. walk to beach, Coles, bars, food. a little noisy but good for a budget stay
Comment from Hotel Management
20 Nov 2023 by SCARB, Hotel Management
Thank you for your feedback Trevor. Absolutely, it is a basic property (hence the price!) - cheapest around by far! Yes, it can be a little noisy with the highway so close however most guests find the location makes up for it!
by A verified traveler
Posted 13 Aug 2023
The first night we didn't have hot water. When it was fixed there wasn't much. It was just old and run down. Needed lots of work. Picture really doesn't tell the story . Nothing like the picture empty pool that looks disgusting
Comment from Hotel Management
14 Aug 2023 by SCARB, Hotel Management
Thank you for your feedback Karen.May we clarify for anyone looking at our reviews - your husband did say you had hot water on your arrival, however you did not let us know until 9.30pm on Friday night when our office is not open to answer emails.Your hot water was checked on Saturday morning as it was thought the unit had tripped, but discovered it hadn't. After explaining to you, that you did not need to turn the tap (open the tap valve) as much as it had been turned, it was agreed and checked that you had scorching hot water.Yes, the building is old and tired, our prices reflect this.We urge anyone wishing to book our accommodation to look at the cost - our apartments are very clean and tidy and work out at just over 30 per person per night. If you are not on a budget and wish for something fancier, by all means look elsewhere. This is cheaper and you get alot more for your money, than a hostel!
by A verified traveler
Posted 13 Aug 2023 on Hotels
Comment from Hotel Management
13 Aug 2023 by SCARB, Hotel Management
Hello SimiCould you please explain your low rating of our accommodation as you did not end up staying?
by A verified traveler
Posted 10 Jul 2023 on Wotif
Property was very clean and located close to the beach, walking paths, shops etc. We were there in Winter so the heating was disappointing and the shower was only luke warm at best.
Comment from Hotel Management
18 Jul 2023 by SCARB, Hotel Management
Thank you for your feedback - we have looked at the heating in the room and it is working perfectly. It takes a little while to get to temperature but other than that it is working as a normal reverse cycle AC.
by A verified traveler
Posted 17 Jun 2023 on Wotif
If you want a cold shower in winter, enjoy. The place is very run down and the photos are deceptive.
Comment from Hotel Management
18 Jun 2023 by SCARB, Hotel Management
Thank you for your feedback. We do provide a contact number with your check in details which is also on our office door if there are any issues - we would have welcomed a call from you regarding the hot water if there was a problem with it.
by A verified traveler
Posted 22 Mar 2023 on Wotif
There were clean towels to use. This property needs to be updated into this century & at least some kitchen cupboards or bench and a freezer section of the fridge that's not iced up. The outside condition of the units also needs a complete overhaul & I'm not sure if it was inspected whether it would pass. However, I'm sure others would be happy just to have somewhere to stay. & that works. We picked the key up from a box & returned it the same way so I cannot really comment on staff & service.
Comment from Hotel Management
1 Apr 2023 by SCARB, Hotel Management
Thank you for your feedback Denise. At 120 per night, these apartments work really well for most guests who want to spend their days out and about.I'm afraid if we start renovating kitchens and the exterior of the property the rates would be much higher which we are not wanting to do in comparison to alot of the accommodation nearby. Completely agree - it is an old apartment block but the rooms are clean and tidy and maintained well. Thank you for bringing the fridge/freezer to our attention, we will be looking into this.
by A verified traveler
Posted 31 Oct 2022 on Lastminute
As it turns out I couldn't actually stay at the appartments as the booking was incorrectly allocated to a month after I was there for the trip. SB appartment staff were amazing and followed up a month later to assist with a refund even though lastminute.com were no help at all. Highly recommend Scarborough Beach appartments for accommodation but would be booking direct or through a different provider in the future.
