Ratings based on 1,329 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
17 Jun 2024 by Adina Perth Team, Hotel Management
Dear Tim,Thank you for taking the time to write such a fantastic review. We are also pleased to read that you had a comfortable and enjoyable stay with us.Once again, thank you for the review on Expedia and we hope to have the opportunity to welcome you back soon. Warm Regards, Team Adina Perth.
by A verified traveler
Posted 29 Apr 2024
Great location. City central and close to the ferries
Comment from Hotel Management
30 Apr 2024 by Kirolos Gad , Hotel Management
Dear KerriLet me take this opportunity to thank you for choosing to stay at Adina Apartment Hotel Perth, and for taking the time to provide us with your feedback.Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.Your comments regarding the overall hotel services and location are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Kirolos Gad Assistant Hotel Manager
by A verified traveler
Posted 13 Apr 2024
Great location for convention centre
Comment from Hotel Management
16 Apr 2024 by Kirolos Gad , Hotel Management
Dear Zalieka, Let me take this opportunity to thank you for choosing to stay at Adina Apartment Hotel Perth, and for taking the time to provide us with your feedback.Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.Your comments regarding the hotel location is a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Kirolos GadAssistant Hotel Manager
by A verified traveler
Posted 28 Mar 2024
Perfect small apartment with excellent facilities. Large fridge freezer, washer and dryer, oven. 10-15 min walk to Perth station. Reception looked after my bag after checkout, and there was a shower available to freshen up before leaving for my flight. Staff so friendly and helpful. Excellent place to stay and explore Perth.
Comment from Hotel Management
29 Mar 2024 by Kirolos Gad , Hotel Management
Dear Anthony, Let me take this opportunity to thank you for choosing to stay at Adina Apartment Hotel Perth, and for taking the time to provide us with your feedback.Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.Your comments regarding the hotel location and room Facilities are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Kirolos Gad Assistant Hotel Manager
by A verified traveler
Posted 24 Mar 2024
Good central location in CBD, opposite the convention centre. Convenient and easy access to eateries and river cruise jetty. Our one bedroom apartment is well appointed with modern amenities and comfortable bedding. Will recommend to any business or leisure travelles.
Comment from Hotel Management
26 Mar 2024 by Kirolos Gad , Hotel Management
Dear LihNan, Let me take this opportunity to thank you for choosing to stay at Adina Apartment Hotel Perth, and for taking the time to provide us with your feedback.Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.Your comments regarding the hotel location and room conditions are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Kirolos Gad Assistant Hotel Manager
by A verified traveler
Posted 18 Mar 2024
spacious
Comment from Hotel Management
19 Mar 2024 by Adina Perth Team, Hotel Management
Dear Lok YuThank you for taking the time to share your experiences of your recent visit to Adina apartment Hotel Perth. Your experience is very important to us, so with this in mind, please be assured thatYour comments regarding the room and overall score are delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Adina Perth Team
by A verified traveler
I would not recommend
Posted 4 Mar 2024 on HotelsSadly this was not a good experience for us at Adina. The apartment was in a poor condition with cracked tiles, water damage, ill fitting doors, damp linen, soiled furnishings and very dirty balcony etc. whilst the room staff had tried to clean it in the time they had, the underlying cleanliness was very poor. I spent the first two hours cleaning on arrival - and sadly it got worse. On our first night the toilet overflow started at 3.20 AM and the carpet in the bedroom was soaking. The tumble drier didn’t work ( even the gaffer tape left to close the door failed). Max, house maintenance was brilliant and daily housekeeping was fine but the underlying issues were too great. Senior management didn’t seem to be bothered. I have stayed in many serviced apartment and this was bar far the worst. I would not recommend. Location for the conference area and CBD was ok. In an effort to say something positive, the iron was good!
Comment from Hotel Management
5 Mar 2024 by Adina Perth Team, Hotel Management
Dear Anonymous,Thank you for taking the time to share your experiences of your recent visit to Adina apartment Hotel Perth. Your experience is very important to us, so with this in mind, please be assured that We are addressing all concerns internally to improve our services and communication. Your feedback is invaluable, and we sincerely apologize for falling short of your expectations. We truly hope to have the opportunity to welcome you back and provide the exceptional stay you deserve. Thank you for bringing this matter to our attention. Kind regards,Adina Perth Team
by A verified traveler
Posted 2 Mar 2024
Tiny car park
Comment from Hotel Management
4 Mar 2024 by Adina Perth Team , Hotel Management
Dear Clive,We greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. Thank you again for proving us your insights. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.
by A verified traveler
Posted 20 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Adina Perth Team , Hotel Management
Dear Annette,Thank you for providing us your insights. They enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.
by A verified traveler
Posted 19 Feb 2024 on Wotif
No water suppled to the rooms
No dish washing materials
No kitchen wipes
Comment from Hotel Management
4 Mar 2024 by Adina Perth Team , Hotel Management
Dear Raymond,Thank you for taking the time to write a review about your recent stay. To ensure our guests enjoy a comfortable stay, our team is available all hours of the day and would have been able to arrange the necessary items for your room. Thank you again for the feedback and we hope to welcome you back soon. Warm Regards, Adina Perth Team.
