Ratings based on 119 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2023 on Hotels
by A verified traveler
Posted 13 Jun 2022 on Hotels
I booked and paid for 2 nights here. Hotel was LOCKED, DARK & CLOSED upon my arrival in the evening! I called and called but they did not answer the phone. I tried multiple times to contact hotel. No response. I was alone and afraid all night because I had to sleep in my car parked in front of the hotel. This entire small town in France, including all other hotels, even the Best Western, and all the stores and restaurants, were closed. I found out later it was due to a national holiday on May 8th! So, locked out and no place to stay!
I landed that very morning in Paris after a long flight from San Francisco, I picked up my rental car and then drove about 2 hours to this hotel only to be locked out. I was exhausted! I went into the hotel early the next morning. They discovered that they had sent an email with checkin codes addressed to the WRONG person, a man's name who I didnt know..not in my name so I didn't see the email. They apologized and explained about the national May 8 French holiday, they told me that I wouldn't have to pay for that 1st night and they let me into my room right away so I could rest because I didn't sleep well in my car. I did stay my second night as planned here. Hotel said they would refund my 1st night but its now June 13th over a month has gone by and they still have not done so even though Ive sent emails asking when they would be refunding my 1st night..can Hotels.com help get my 1st night refunded? I hope so!
by A verified traveler
Posted 28 May 2022 on Hotels
by A verified traveler
Posted 13 Oct 2021 on Hotels
Very Basic have stayed in better hostels
by A verified traveler from Hilversum netherlands
Posted 12 Sep 2020 on Orbitz
The hostess were very friendly. The breakfast was also very good, big choice
by A verified traveler
Very smooth and charming.
Posted 1 Mar 2020 on HotelsArrived for a late Checkin after 2200. Staff were great they had already emailed me code and key pick up arrangements. Went clockwork. Staff helpful and charming.
by A verified traveler
Posted 11 Aug 2019
liked the easy late check in , the game room with table football, the lounge area, great for travelling in a group as we have space to hang out together. Good location. Decent size rooms.
by A verified traveler
Posted 26 Feb 2019
Good location in town. Great place to visit WW1 museums then onto Thiepval. Breakfast basic but ok. Good for families / groups.
by A verified traveler
Posted 17 Feb 2019
by A verified traveler from Essex
Posted 12 Nov 2018
Super clean, excellent staff ,we will be going back
