Ratings based on 406 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2023 on Hotels
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by La Direction, Hotel Management
Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Périgueux Centre.C’est avec grand plaisir que nous recevons vos compliments.
by A verified traveler
Posted 3 Oct 2023
The hotel was great. Rooms were a bit small but workable and the staff was very nice.
Comment from Hotel Management
6 Dec 2023 by La Direction, Hotel Management
We thank you for taking the time to tell us about your recent experience at the Mercure Périgueux Center Hotel. We are delighted to hear that you found our location convenient and that our team gave you a great welcome. At the Mercure Périgueux Hotel, we strive for excellence, which is why it is wonderful to have customers like you who appreciate the efforts of our team. We hope to have the pleasure of welcoming you again soon! Please accept the expression of our distinguished greetings,
by A verified traveler
Posted 17 Sep 2023
Very helpful staff.
Comment from Hotel Management
13 Oct 2023 by La Direction, Hotel Management
Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Périgueux Centre.C’est avec grand plaisir que nous recevons vos compliments.
by A verified traveler
Posted 25 May 2023 on Hotels
Comment from Hotel Management
26 May 2023 by LAETITIA MAURY, Hotel Management
Bonjour,Pourrions-nous savoir quel a été votre mécontentement ?Très bonne journée.Cordialement.h6237-om@accor.com
by A verified traveler
Posted 17 May 2023
Very pleasant!
Comment from Hotel Management
26 May 2023 by La Direction, Hotel Management
We thank you for your comment.
by A verified traveler
Great location but bare bones service
Posted 11 May 2023 on HotelsThis hotel is located right across from (paying) underground parking but street parking is sometimes available. The area is noisy through midnight, especially if your room faces the main square. Rooms are modern. Service is so-so probably because they are short- staffed. The room phone did not work and was never repaired after notifying the front desk. The mini fridge was not plugged in and it took 2 days to get that fixed. There were hairs on the bed sheets. Prices are decent, reflecting the lack of bells and whistles. No real restaurant.
Comment from Hotel Management
26 May 2023 by La Direction, Hotel Management
Thank you for taking the time to tell us about your experience at the Mercure Périgueux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
by A verified traveler
Posted 12 Nov 2022
Very nice hotel. The rooms are comfortable, the staff was very attentive and welcoming. Historic city center very close
Comment from Hotel Management
14 Nov 2022 by La Direction, Hotel Management
Dear Sir,We very much appreciate your comments regarding your stay at the Mercure Perigueux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 17 Oct 2022
Clean and comfortable hotel, everything works and is in very good condition.
Parking is excellent.
The lady at check in was extremely friendly and pleasant.
Great location for easy access to the old town
Comment from Hotel Management
7 Nov 2022 by La Direction, Hotel Management
Dear Sir,We very much appreciate your comments regarding your stay at the Mercure Perigueux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 3 Oct 2022
