Ratings based on 999 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2023
Great location at the end of the main strip in Perce. We had dinner in the restaurant with a great view. However no elevator, so not accessible for those unable to do stairs. And no air conditioning (fan in the room to regulate temperature).
Comment from Hotel Management
1 Nov 2023 by jonathan , Hotel Management
Hello Samantha, we’re sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation. Would you agree to contact us at satisfaction@riotel.com? Thank you.
by A verified traveler
Posted 7 Oct 2023
Nice hotel for a one night stop with a great view of the rock!
Comment from Hotel Management
7 Oct 2023 by agent3, Hotel Management
Hello dear Karen! Thank you for your excellent review of our hotel. It is much appreciated! Hope to welcome you again soon.
by A verified traveler
Posted 5 Oct 2023
Unbelievable view.
Comment from Hotel Management
6 Oct 2023 by jonathan , Hotel Management
Merci France pour votre excellente évaluation de notre établissement. C’est très apprécié. Au plaisir de vous accueillir à nouveau !
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
4 Oct 2023 by jonathan , Hotel Management
Merci Eugene pour votre excellente évaluation de notre établissement. C’est très apprécié. Au plaisir de vous accueillir à nouveau !
by A verified traveler
Posted 2 Oct 2023 on Orbitz
Great location to see Percé Rock. Walking distance to all the attractions as well as restaurants. Highly recommended.
Comment from Hotel Management
3 Oct 2023 by agent3, Hotel Management
Hello M.Hong ! Thank you for your excellent review of our hotel. It is much appreciated! Hope to welcome you again soon.
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by agent3, Hotel Management
Merci Jean-Marc pour votre excellente évaluation de notre établissement. C’est très apprécié. Au plaisir de vous accueillir à nouveau !
by A verified traveler
Posted 20 Sep 2023
Nice location. Comfortable rooms. Beautiful views. Especially enjoyed having the window open at night and hearing the ocean waves.
Comment from Hotel Management
20 Sep 2023 by agent3, Hotel Management
Hello M.Denise ! Thank you for your excellent review of our hotel. It is much appreciated! Hope to welcome you again soon.
by A verified traveler
Posted 18 Sep 2023
location is good. Seeing Perce rock from hotel property and having dinning options. But WIFI did not work inside our room
Comment from Hotel Management
18 Sep 2023 by William pour l'équipe du Riotel, Hotel Management
Hello Yuefei, thank you very much for your comment! We are happy to hear that you are satisfied with our services. We are very sorry that the Wi-Fi did not work in your room.
by A verified traveler
Posted 11 Sep 2023
Bien situé, excellent emplacement avec vue incroyable sur le Rocher Percé. Chambre spacieuse, propre, accès facile à la berge. Petit frigo très commode. Stationnement spacieux. Courte distance de marche de la belle promenade et de plusieurs restos et commerces. (Petit bémol, nous avons réservé chambre avec vue sur rocher, mais la vue était obstruée)
Comment from Hotel Management
12 Sep 2023 by jonathan , Hotel Management
Bonjour Marc un énorme merci de la part de toute l’équipe! Votre satisfaction est notre priorité et cela nous fait chaud au cœur de vous lire. Ce sont nos clients qui nous permettent de nous améliorer et nous sommes très fiers de notre hôtel! Encore merci pour votre commentaire !
by A verified traveler
Posted 7 Sep 2023
We had booked this 6 months in advance. We had the best room on the property with an amazing view of the rock. You could walk everywhere from here and the village is stunning.
We have next to no French speaking abilities and when we checked in the staff was patient and spoke great English. Thank you for that!! The room was amazing. We would stay again there. We ate at the restaurant there and the food was very good. The server who looked after us said she didn’t speak English and was very patient with us. About 30 minutes later another English speaking couple came in and our server waited on them. The woman rattled off complex demanding instructions for her order in English and the server understood perfectly and then looked over at us knowing she’d been caught. Her tip reflected her little trick. Would we stay there again??? Absolutely!!! Even though the room was 264 dollars. Would we eat there again?? No I think we might explore other dining options. It was expensive and there are other options in Perce within walking distance.
Comment from Hotel Management
12 Sep 2023 by jonathan , Hotel Management
Hello Keith, thank you so much for your positive feedback and for taking the time to post this review. We’re glad to hear that you had a great customer experience. Thanks again for your review !
