Ratings based on 8 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2020
Top ! Alles was goed !kamer proper en mooi, die zwembad is ook top!
by A verified traveler from Essex, UK
Hotel Cancelled Booking Two Days Prior to Arrival.
Posted 1 Aug 2017
Pros: No Comment.
Cons: Their truthfulness towards honouring bookings.
Location: No Comment.
Having booked a number of months in advance for the last night of our two week tour of Europe - the hotel cancelled our booking via email (which naturally went to the spam folder) 2 days prior to arrival. My mobile number was available but they chose not to call this. Their excuse was that Expedia bookings often don't turn up. Our own view is that our booking was for a single Saturday night that they made more money by booking it as part of weekend booking for more than one night. As to where they then expected us to find identical rated accommodation in July for a room for 3 people remains a mystery. When we arrived they offered an alternative hotel but we would have had to pay for a second room - which we weren't doing with our original booking. They also insisted we eat in this restaurant as opposed to the replacement hotel. To be quite honest I took this as a total joke - still seeking to make money out of our inconvenience. Their behaviour was deplorable seeking to not honour our booking and showed little care towards our position instead obviously booking the room for the night for more money. This is a truthful honest situation that occurred and caused us great inconvenience and meant we ended our holiday one night earlier than expected returning to the UK.
Comment from Hotel Management
9 Aug 2017 by Lafarques, Hotel Management
Dear Sir,
Following to this unfortunate misunderstanding, we have proposed you a solution in which we ensure a part of expenditure.
There was never any suggestion to make more money with another client
We had found a solution to accommodate you in another hotel and a solution so that you can eat but you were not satisfied with it.
We always are sorry for this unfortunate period of your holidays and do all we can in our booking process to avoid such inconvenience in the future.
Best regards,
The Manager
by A verified traveler
Posted 26 Nov 2018 on Hotels
Service, resto et chambres d'une très haute qualité !
by A verified traveler
Posted 23 Jul 2018 on Hotels
geweldig hotel en omgeving
by A verified traveler
Mitigé
Posted 11 May 2018 on Hotelsby A verified traveler
Posted 6 May 2018 on Hotels
by A verified traveler
Excellent
Posted 24 Mar 2017 on HotelsExcellent séjour, le cadre est beau, la chambre très bien décorée. Dîner gastronomique excellent, tout comme le petit déjeuner. Personnel très sympathique. Parfait.
Recommended
for Everyoneby A verified traveler
bel endroit
Posted 5 Jan 2016
Pros: le calme et le confort
Cons: wifi
parfaitement calme, très bel endroit. Seul bémol, le wifi en panne.
