Ratings based on 906 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Room AC units are very loud. even when I stopped mine because of noise,neighbor machine s noise made me not able to sleep.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Purna, We appreciate your feedback regarding the AC units and apologize for any inconvenience caused. Should you experience any disturbances in the future, feel free to reach out to our team during your stay for assistance. Your comfort and satisfaction are important to us.
by A verified traveler
Posted 9 Jun 2024
Advertised for a hot tub but there was none, no towels at the pool, not super clean
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Alyssa,We appreciate your feedback and apologize for any inconvenience. We strive to accurately represent our amenities and will review our advertising to ensure clarity. Your comments about the pool area cleanliness and towel availability will be shared with the team for improvement. We value your input as it helps us enhance our guest experience.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Brooke,We are thrilled to hear that you had a wonderful stay at our hotel! Our team is delighted that we could provide you with a memorable experience. If you have any further comments or would like to share more about your stay, please don't hesitate to contact us. We look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Jun 2024
Bathroom improvements needed. Hole in wall for shower spout to come out. Nicks in walls.
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Barb,Thank you for sharing your feedback with us. We appreciate your comments and will be sure to address the maintenance issues you mentioned promptly. Our team is dedicated to providing a comfortable stay for all our guests, and we hope to welcome you back in the future to experience the improvements.
by A verified traveler
Posted 29 May 2024
It’s good but it’s not all the way
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Amer,We appreciate your feedback and are glad to hear you had a positive experience overall. Your comments will help us continue to improve our services for all future guests. If you have any further suggestions for us, please do not hesitate to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 16 May 2024
Website advertised hot tub on site. Hot tub is no longer useable
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Emma, We apologize for any inconvenience regarding the hot tub. We recommend reaching out to our management team for further assistance with any concerns or feedback about your stay. Thank you for sharing your experience with us.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello William, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 14 May 2024
Weak.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Charles, We appreciate your feedback and apologize for any shortcomings during your stay. Please feel free to reach out to our management team for further assistance with your experience.
by A verified traveler
Posted 12 May 2024
The smell of the rooms was a little wierd.
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Mariann, We appreciate your feedback regarding the room odor and will address this matter with our housekeeping team promptly to ensure such occurrences are minimized in the future. Thank you for bringing this to our attention as we strive to improve our guests' experience.
by A verified traveler
Posted 10 May 2024
Wonderful, friendly staff here....My room was very clean, and the beds are super comfortable. Nice set back property so feels secure. Good breakfast
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello Deborah,We are pleased to hear you had a pleasant stay with us and enjoyed our clean rooms and comfortable beds. Our team appreciates your kind words about their friendliness and efficiency. It's wonderful that you felt secure on our property and you enjoyed our breakfast options. Your feedback is valuable to us, thank you for sharing your experience.
