Ratings based on 178 Verified Reviews

3.6 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 15 Jun 2024
The property both in the rooms and the restaurant are needing a little tlc I understand it's a pub but also trading as a hotel. Whilst I get breakfast waste is a problem for businesses I feel they could offer more on the selection of food offered at the table.
4 out of 5
by A verified traveler

Posted 25 May 2024
A busy pub but super large and modern room. All quiet by midnight. A very nice breakfast. Helpful staff. Good. No complaints.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2024 on Hotels
1 out of 5
by A verified traveler

not recommended

Posted 14 Feb 2024 on Hotels
No heating no wifi no on site parking no working front door no breakfast uncomfortable bed mattress
Comment from Hotel Management
14 Feb 2024 by The Welly Team, Hotel Management
Allow me to address your concerns:We don’t claim onsite parking, there parking directly out the front and 100 yds away in a free carpark: The heating appears to be working perfectly well for the other guest and in the room you had. Breakfast staff were there for the free breakfast between 8am and 9am, you didn’t come for it until after 9am when it had finished. The front door. Room door and back gate entrance have been checked and are all functioning as they should.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023 on Hotels
2 out of 5
by A verified traveler

Posted 13 Oct 2023
Attempts to update only partially successful Breakfast menu a joke.Only two options either Full breakfast or porridge with no adaptions possible. Place needs insulating . Every conversation heard wherever in building consequently no sleep at night.
Comment from Hotel Management
13 Oct 2023 by Welly Team, Hotel Management
Thank you for your review. Our complimentary breakfast is limited, but it’s free. We do have some ability to change it about, such as scrambled egg on toast etc, you just need to ask the staff. Unfortunately it is a very old listed building, and there are limits as to what can be done in terms of internal alterations.
5 out of 5
by A verified traveler

Willington hotel barnstape

Posted 9 Oct 2023 on Hotels
Great hotel, excellent staff and services. Room was largevand comfortable, modern bathroom. Restaurant was exceptional.
Comment from Hotel Management
13 Oct 2023 by Welly Team, Hotel Management
Thank you for your review, we look forward to seeing you again
4 out of 5
by A verified traveler

Posted 25 Sep 2023 on Hotels
Basic
Comment from Hotel Management
25 Sep 2023 by Welly Team, Hotel Management
Thank you for your review. We are looking to refurbish our rooms over the winter so hopefully it will be a little less basic soon. We hope to see you again.
3 out of 5
by A verified traveler

Posted 25 Sep 2023
The bar was very noisy on Friday and Saturday nights. The front door was surrounded by smokers making entry unpleasant.
Comment from Hotel Management
13 Oct 2023 by Welly Team, Hotel Management
Thank you for your review. The night of your stay, there was free entertainment, it’s so so thing we offer occasionally and we find often guests appreciate it and join in. We do have street frontage and with several pubs there, and houses, people do gather and chat, and unfortunately smoke.