The Land's End Hotel (Penzance) Hotel Review

5 out of 5

by A verified traveler

Posted 6 May 2024

Travelled with group. Beautiful surroundings and excellent service.

Comment from Hotel Management

15 May 2024 by Land's End Hotel, Hotel Management

Hello Henrietta, thank you for leaving your comments. We are so pleased you enjoyed your stay and we hope to welcome you again soon.

5 out of 5

by A verified traveler

Posted 30 Apr 2024

An absolute gem of a hotel. Lovely location. Will definitely stay here again. Breakfast was just THE BEST. Thank you

Comment from Hotel Management

1 May 2024 by Land's End Hotel, Hotel Management

Hi Edward, thank you for your lovely comments following your stay with us! We look forward to welcoming you again soon.

5 out of 5

by A verified traveler

Amazing spot to stay and visit

Posted 17 Dec 2023 on Hotels

Truly an incredible spot and a great hotel to have there. Our room had fantastic views over the lighthouse. Being winter there wasn’t anyone other than the hotel & restaurant but there also wasn’t anybody around either. The hotel is in great condition, staff are friendly and helpful. The cliff top track is an awesome walk. Highly recommended

Comment from Hotel Management

2 Jan 2024 by Land's End Hotel, Hotel Management

Hello Bruce, thank you for your rating! We are pleased you enjoyed your winter stay with us and we hope to welcome you back soon.

5 out of 5

by A verified traveler

Posted 16 Dec 2023

The Lands End Hotel staff were fantastic from early correspondence with Reservation Team who were so helpful with ensuring the view of the lighthouse I wanted for my Husband and even some advice on dress code when I asked. They arranged a chilled bottle at our table and a Birthday Cake, made by chef, brought out after our meal. Alex in the dining room was so lovely and super helpful. All staff we encountered were friendly and welcoming. Our room was perfect, view, comfort, cleanliness and Tea/ coffee facilities. We will definitely return for another stay.

Comment from Hotel Management

2 Jan 2024 by Land's End Hotel, Hotel Management

Hello Mark, thank you for choosing to stay with us and letting us be a part of your Husbands birthday. We are so delighted that you enjoyed your stay and we look forward to welcoming you again soon.

2 out of 5

by A verified traveler

Woeful, stay somewhere else

Posted 15 Dec 2023 on Hotels

It was very noisy, we heard the speakers in the dinner area through the floor from approx 7:30am every morning until late. Also there is no soundproofing between the rooms, so you hear everyone, their TV and every move they make. The coffee machine was disgustingly dirty, it clearly had not been cleaned for a while. The 'sea view' was obscured by the concrete edging outside, which are topped with a large concrete square, which obscures the view further. Then the ludicrously low chairs (the seat base is less than 30cm from the floor) add to the problem, so you can only see the sea view if your stand up next to the window, otherwise you cannot see it at all. There is a lot of idiocy too, such as the inline switch for the bedside lamps being tucked behind the bedside cabinets (which means you can't switch them off until you drag the wire, and subsequently the inline switch, up). There is also a lack of sockets, not even enough for the items they provide, so you'll be switching the plugs over a lot. This also means there is nowhere to plug your phone charger in, you can pull out the bedside cabinets and unplug the lamps if you wish, but then you have no lamp. When I complained about the noise from the resturant stereo, the manager offered another room, a downgrade, while having a look at that room I mentioned the things I've sais in this review. All she said is "it has to look a certain way", over and over again. Failing miserably on the basics for vanity is beyond moronic.

Comment from Hotel Management

2 Jan 2024 by Land's End Hotel, Hotel Management

Hello. Thank you for taking the time to share with us your feedback and comments following your stay with us. We are sorry to hear that you were disappointed with certain aspects of your stay and they did not meet your expectations. We do hope you would consider giving us another chance in the future.

5 out of 5

by A verified traveler

Posted 3 Dec 2023 on Hotels

Comment from Hotel Management

6 Dec 2023 by Land's End Hotel, Hotel Management

Thank you for choosing to stay with us. We hope to welcome you again soon.

5 out of 5

by A verified traveler

Posted 4 Nov 2023 on Hotels

Comment from Hotel Management

7 Nov 2023 by Land's End Hotel, Hotel Management

Hello Brett, thank you for leaving us 10 our of 10. We hope to welcome you to our hotel again soon.

5 out of 5

by A verified traveler

Posted 29 Oct 2023

Perfect

Comment from Hotel Management

30 Oct 2023 by Land's End Hotel, Hotel Management

Hello Michael, thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay and we hope to welcome you again soon.

5 out of 5

by A verified traveler

Great Night to end our Cornish trip.

Posted 17 Oct 2023 on Hotels

It was something we had wanted to do for a couple of years, and booked a room with full view of the Lands End light house. Very nice and comfortable, great service and good. Great trip.

Comment from Hotel Management

19 Oct 2023 by Land's End Hotel, Hotel Management

Hello Paul, thank you for choosing to stay with us. We are so pleased you enjoyed your stay and we hope to welcome you again soon.

5 out of 5