Ratings based on 999 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sarasota
Posted 7 Jun 2024
It’s started when I arrived, parking lot was super clean. The lady at check in was super nice. The room was clean and the bathroom SPOTLESS. It was next to I10 and a Waffle House, Cracker Barrel and McD. I would stay here again!
by A verified traveler from waterbury
Posted 28 May 2024
Last minute booking for decent price for memorial weekend. Average hotel. Cleanliness in the room is OK, we did find a used q-tip on the floor, trash was not emptied, LOTS of boogers on the walls. I can say with confidence we did NOT come across any type of bugs inside the room (bed bugs, roaches, ants, etc) which is the most important thing for us, especially when traveling with children. Great location, next to gas station, restaurants, and highway. Pool was clean. Staff was friendly and checking in/out was fast. Property grounds were well kept, no trash around. We needed a place to shower and sleep, without bugs, and that's exactly what we got. Thumbs up!
Comment from Hotel Management
30 May 2024 by Linton RediResponse Specialist, Hotel Management
Dear Vismari,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA FAIRGROUNDS. I was happy to read that our clean pool, friendly staff and great location were among the highlights of your stay. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 May 2024
bad room water leak was told no other rooms cut vac short 6 hour drive .labor day all hotels booked not happy they still charged me for the whole stay SAD SAD
Comment from Hotel Management
28 May 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Roger,Thank you for taking the time to tell us about your stay at the RED ROOF INN PENSACOLA FAIRGROUNDS. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the leak in the bedroom and the lack of availability to make room changes is truly regrettable. We are very sorry for your experience. Nevertheless, our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback.Should you wish to escalate your concerns, we have a Guest Relations team. That department is dedicated to handling complaints, and offers the highest form of escalation. Please contact the GR team directly to resolve this matter. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Linton RediResponse Specialist, Hotel Management
Hello Bo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist
by A verified traveler from Mount Rainier
Posted 19 May 2024
Lots of folks have left lots of reviews of this red roof inn. It’s a good basic hotel that’s being slowly updated. The beds were fine for two nights and it’s close enough to enough food that you won’t go hungry. It’s not a Hilton; it doesn’t pretend to be a Hilton and you won’t get a Hilton at this price point. At this hotel you will get a decent place to stay at a price you can afford.
Comment from Hotel Management
21 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Dear Philip,We're happy to know that the convenience of our hotel, alongside our affordable prices RED ROOF INN PENSACOLA FAIRGROUNDS were highlights of your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
17 May 2024 by Linton RediResponse Specialist, Hotel Management
Hello Amber, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist
by A verified traveler
Posted 8 Apr 2024
Everyone made it so easy for us to travel with our dog! What a great experience!
Comment from Hotel Management
10 Apr 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Chelsea,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PENSACOLA FAIRGROUNDS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the pet friendliness of the hotel. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 4 Apr 2024
Great place to stay.
Comment from Hotel Management
4 Apr 2024 by Xao RediResponse Specialist, Hotel Management
Hi Connie,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Pensacola Fairgrounds with us. It was so rewarding to see that we earned your 5/5 score with our location being a great place to stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Mar 2024
The property needs some major updates. The bathroom had hair on the shower and the floors were dirty.
Comment from Hotel Management
27 Mar 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Amy,Thank you for reviewing our RED ROOF INN PENSACOLA FAIRGROUNDS. Your comments regarding the upkeep of our property, hair in the shower and uncleaned floors are regrettable to see. We apologize for this experience. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a better experience in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 25 Mar 2024
This is an older building so not the “latest and greatest amenities. The staff is super friendly and helpful, the room was clean, hotel was quiet and I felt totally safe there (single woman traveling alone so that’s important). I would stay there again.
Comment from Hotel Management
27 Mar 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Dear Valaria,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of our hotel, the safety of our environment and friendly staff. We will take your comments into consideration to improve the quality of our services.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
