Ratings based on 276 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Worst quality property I've ever stayed in. The name "Quality" inn is a misrepresentation of what the property is. I would take this chain off of Expedia.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello David, We appreciate you sharing your feedback with us. Guest satisfaction is important to us, and we regret to hear that your expectations were not met. Your comments will be shared with the team for further review. Thank you for bringing this to our attention.
by A verified traveler
Posted 2 Jun 2024
Very nice
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Victoria,We are pleased to hear that you found your stay enjoyable. Our team strives to provide a wonderful experience for all our guests. We value your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Jun 2024
Very transient and common areas worn with some in room maintenance issues.
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Mark, We appreciate your feedback on your recent stay with us. Our team will promptly address any maintenance concerns to enhance our guests' experience in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 30 May 2024
The breakfast was delicious and super convenient, especially since we were going to the beach right after. The rooms were very nice, I was able to control how cold i wanted my room which was so nice. Hot hot water in the shower. Bathroom was very clean. Overall a great experience.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Morgan, We are delighted to hear that you enjoyed our delicious breakfast and found our rooms to your liking. It's great to know that you appreciated the convenience and cleanliness during your stay. We aim to provide a comfortable experience for all our guests. Thank you for sharing your positive feedback with us.
by A verified traveler
Posted 27 May 2024
There was so much grunge on the floor I ruined a pair of socks. No refrigerator, no chair. Lamps weren’t plugged in and were missing light bulbs. No fan cover for the bathroom. No smoke detector cover. No remote for the tv. Mold under the exposed baseboards by the air conditioner.
Staff was super friendly. Bed was clean. No bugs.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Mary,We appreciate your feedback and are glad to hear you enjoyed the service provided by our staff and found the bed clean during your stay. If you have any further concerns about your recent visit, please don't hesitate to contact us directly. We value all guest comments and suggestions for improvement.
by A verified traveler
Posted 27 May 2024
There was mold covering the ceiling and part of the paint was falling off. The room smelled like mildew. It didn’t look or feel like it was cleaned at all. The sheets and pillows had stains on them. The bathroom was so small and falling apart. The shower was moldy and had cracks/chips in it and the faucet wasn’t even attached to the wall fully. I was scared to used the water because of how disgusting the over head faucet looked. Even the service at the hotel was awful. At one point the was no staff at the front desk for over 30 minutes and the breakfast that was advertised wasn’t worth anything. There were signs all over saying if any food left the breakfast room (literally an office cubicle or old storage room) you’d be fined. Which is fine but there was minimal options and it all looked cold and unsanitary. I have never stayed at a more unsafe and disgusting hotel.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Violet, We apologize for any dissatisfaction you experienced during your stay. Rest assured, cleanliness is a top priority for us, and we regularly inspect and address maintenance issues. Your feedback will be shared with our team for improvement. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Leigha,We appreciate you choosing to stay with us and hope you had an overall pleasant experience. Should you have any specific feedback to share, please don't hesitate to reach out so we can address any concerns. We hope to welcome you back in the future for an improved stay.
by A verified traveler
Posted 16 May 2024
A/c to noise buth tub so dirty.
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Hello jose,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Please feel free to reach out to our team so we can address your concerns promptly. Your satisfaction is important to us, and we value the opportunity to improve based on your comments.
by A verified traveler
Posted 15 May 2024
The picture display on the internet is different from in person. The room we stayed in the door didn't lock, the bathroom area ceiling had mold.The carpet in the hallway smells. On the plus side the bedding was clean and the bed was ok. Overall the property need maintenance.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Rampersaud, We appreciate your feedback and apologize for any inconvenience experienced during your stay. Your comments will be shared with the management for further review and improvement. Our team strives to provide a comfortable experience and we hope you will consider reaching out directly to address any concerns.
