Ratings based on 582 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Sad to see it go we love staying here,another Landmark gone thank you to wonderful staff....
4 out of 5
by A verified traveler

Posted 6 Apr 2024
Staff were EXCELLENT. But limited amenities - no clock, no phone, coffee pot didn't work, One little bottle of shampoo and lotion, Bring your own!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2024
5 out of 5
by A verified traveler

Posted 5 Apr 2024
An amazing location. We could walk everywhere. The staff was wonderful. The cookies were delicious. The building quaint and charming but needs some attention. Would stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2024
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Staff was very friendly, and loved the rooms decor. Had a nostalgic and old world feel in the heart of DT Pensacola. Not to mention the fresh baked cookies!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2024
5 out of 5
by A verified traveler

Posted 23 Mar 2024
We loved how quaint and quite the property was.
Comment from Hotel Management
26 Mar 2024 by Arianne, Hotel Management
We're so glad you did! Thank you, Tara!
4 out of 5
by A verified traveler

Posted 15 Mar 2024
It's a beautiful facility and has been part of that area for a long time. My only complaint was there were no vending machines on the property.
Comment from Hotel Management
19 Mar 2024 by Arianne , Hotel Management
Thank you, Sonya!
5 out of 5
by A verified traveler

Posted 15 Mar 2024
What a great historic hotel. No elevator but easy to maneuver. The staff was delightful!!
Comment from Hotel Management
19 Mar 2024 by Arianne, Hotel Management
We appreciate you staying with us, Lori! Thank you!