Ratings based on 681 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
Very clean!
4 out of 5
by A verified traveler

Posted 8 May 2024
Comment from Hotel Management
30 May 2024 by Customer Care Team, Hotel Management
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
5 out of 5
by A verified traveler

Posted 28 Mar 2024
The hotel staff were all very helpful and nice. Thank you.
Comment from Hotel Management
29 Mar 2024 by Andrew , Hotel Management
Thanks for the wonderful rating and review, We are glad to hear that you enjoyed your stay with us while you was in the Pensacola area. We hope to see you again soon.
4 out of 5
by A verified traveler from Port Saint Lucie

Posted 26 Mar 2024
Pool is full of leaves and hot tub out of order
Comment from Hotel Management
29 Mar 2024 by Andrew, Hotel Management
I am sorry to hear about the leaves in the pool, with the change in seasons causes more leaves to fall. We do try to keep the pool clear of leaves for our guest here
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Convenient location and easy to get to the base.
Comment from Hotel Management
29 Mar 2024 by Andrew , Hotel Management
Thanks for the wonderful rating and review, We are glad to hear that you enjoyed your stay with us while you was in the Pensacola area. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 12 Mar 2024
The staff was great everyone was so friendly. I think the guy who talked with me and my grandson was really friendly I think he was a house man wish I would’ve gotten his name I will be staying here again when I visit my daughter
Comment from Hotel Management
29 Mar 2024 by Andrew , Hotel Management
Thanks for the wonderful rating and review, We are glad to hear that you enjoyed your stay with us while you was in the Pensacola area. We hope to see you again soon.
3 out of 5
by A verified traveler

Posted 8 Mar 2024
Comment from Hotel Management
13 Mar 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
5 out of 5
by A verified traveler

Posted 1 Mar 2024
Just arrived. Room is clean and roomy.
Comment from Hotel Management
15 Mar 2024 by Andrew, Hotel Management
We are excited to receive your rating! Thank you for taking the time to leave it. It was our pleasure to service you. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
Breakfast crew was great
Comment from Hotel Management
15 Mar 2024 by Andrew, Hotel Management
Thank you for the awesome rating. We are delighted that you enjoyed your stay with us, we take pride in going above and beyond to service our guest. I will be sharing this awesome review with the staff we hope to service you again in the future.
4 out of 5
by A verified traveler

Posted 19 Feb 2024
Could not find anybody at the front desk and put in the morning