Ratings based on 322 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
Nice and quiet and the views of the lake are stunning. Lovely breakfast.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
What a tremendous find. Wonderful experience.
4 out of 5
by A verified traveler

Posted 14 Apr 2024
The hotel, gardens and location were superb, as was the friendliness and professionalism of the staff. The reason that this was not a 5 star review was due to the fact that the evening meal was both average and expensive - as were the bar prices. £22 for a glass of Rose and a rum and coke are central London prices, which was disappointing. The breakfast was fine.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2024
2 out of 5
by A verified traveler

Posted 25 Feb 2024 on Hotels
this hotel is tired and shabby and expensive for what it was . it needs lots of investment for this to be a good hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2024 on Hotels
3 out of 5
by A verified traveler

EV chargers not working, comfortable room

Posted 16 Dec 2023 on Hotels
We booked because the listing indicates EV Chargers available, when we got there the chargers had not been ‘wired in’ according to the receptionist. This was disappointing. The lounge was comfortable and we ate in there. Joseph was attentive to our needs, friendly and gave us some really fab recommendations for the area. For the property itself, generally we would say the lounge furniture needs upholstering and a degree of modernisation throughout the public areas would really lift the place. Comfortable bedroom, quiet location.