Ratings based on 76 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
Nice room nice location. Expensive facilities
by A verified traveler
Posted 6 Mar 2024
Palace Hotel & Spa Termas de S. Tiago is well worth a visit, the hotel is spacious, clean, comfortable and well run. The breakfast is self service with everything laid on for you and is of a high quality. The spa facilities are good, the pool has powerful jets that massage well and the staff are welcoming. The gym is small but user friendly. Situated just outside the lovely town of Penamacor in this sleepy area of Portugal, you get a real treat of a retreat here. I will come again and highly recommend.
by A verified traveler
Posted 12 Feb 2022
Super quite hotel with excellent staff
Comment from Hotel Management
12 Feb 2022 by Hotel Termas São Tiago, Penamcaor, Hotel Management
Thank You
by A verified traveler
Posted 8 Nov 2020 on Hotels
Comment from Hotel Management
9 Nov 2020 by A Recepção,Palace Hotel Termas São Tiago , Hotel Management
Thank You
by A verified traveler
Posted 19 Sep 2019
Location wasn't near any big site seeing attractions. Room very large and clean. Didn't like dark hallways which needed to be motion activated.
by A verified traveler from england.
4 star jotel with 2 stad standard
Posted 20 Feb 2018
Pros: Room.
Cons: Training of staff.
Location: Close enough to walk up the hill to penamacor.
Castle and lookout tower.
Some good priced places to eat out.
Negatives.
Staff at reception very poor from when we walked in untill we left.
Fridge in room not working, reported it 3 times.
Wifi in room was very poor.
Breakfast below average. There was not enough staff, hence tables not getting cleared and items not being replenished quick enough.
Horrible smell all the time in bathroom.
We never used the swimming pool as i thought it was expensive.
Positives.
We had a nice big bright room with 3 balconies but minus chairs to sit out on.
by Paul
Annoyed
Posted 8 Dec 2017 on HotelsAsked for a quiet room. Told that because I had booked through hotels.com and not paid the full rate that this was not possible. Put near reception next to a group of teenagers. For the same reason the gym and pool would cost €12 per hour EXTRA.
Pool looked good but gym was basic with little equipment
Breakfast was definitely not 4 star
by Mark
More attention to small details would be helpful.
Posted 3 Dec 2017 on HotelsBreakfast was appalling. On the last day I stayed there were more guests so they put out a different selection of food. When it was just minimal guests the choice was very poor.
Disappointed at the €12 charge to use the pool / gym for an hour.
Also was very uninviting and dark. The corridor lights were on a sensor - which I do understand for economy and environmental reasons - but there was a significant delay which meant most of the time I was fumbling in the dark which felt a little like I was in The Shining! Waiting on the twins popping out....
Staff - were amenable.
Room was clean but lacked facilities such as an iron or tea and coffee making facilities.
Was planning on returning with young family but no TV choices for children apparent which is always handy when trying to get ready in the morning.
Recommended
for Everyoneby A verified traveler from London, England
Excellent well-priced and well located hotel
Posted 20 Aug 2016
Pros: the chilled ambiance
Cons: speed of service at the reception
Location: The town of Penamacor is definitely worth visiting, especially the historical part at the very top of the hill, for a sight of old rural Portugal
This hotel is situated a 10 minute walk from central Penamacor. The rooms are clean and a good size, the hotel has lovely grounds and a good spa with swimming pool and sauna/steam room. The staff are friendly and helpful but sometimes it took me a while to get served.
Recommended
for Everyoneby A verified traveler from Dieppe, NB, Canada
Ideal to visit Monsanto and other castles around
Posted 10 Jul 2016
Location: castles visits is the main thing to do around or enjoying the spa in the hotel
very nice facility in the middle of nowhere. Quiet. Affordable. Good breakfast.
We didn t like the meditation style music in the breakfast room but other than that it was great. Short stay for us but could be a place to stop and relax.
