Ratings based on 238 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2024 on Hotels
4 out of 5
by A verified traveler from Delray Beach

Posted 12 Feb 2024
The hotel was beautiful, clean, staff attentive. But one of the main reasons I booked here was for the indoor pool. Sad to say, no indoor pool, just a wading pool for spa. It was disappointing. But the hotel is well located.
3 out of 5
by A verified traveler

Posted 23 Oct 2023
We had a few things that happened… a wedding in the courtyard, it was so loud we could not sleep until after midnight. We lost all water pressure on Monday morning, so we could not shower. Small things made it uncomfortable… 1) no kettle/coffee in the room 2) the shower smelled strange and was very slippery 3) the staff would smoke and chat out our back window, at all hours.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2023
5 out of 5
by A verified traveler

What a great hotel

Posted 28 Jul 2023 on Hotels
The hotel is stylish & up-market. it has a lovely swimming pool area. The rooms are very clean and comfortable. reception staff were very pleasant and helpful. The pool bar was closed which was a shame during the daytime heat . The service in the restaurant was a bit slow but the food was very good and not overly priced. We would definitely stay here again as the hotel is very central and the town of Penafiel is lovely
4 out of 5
by A verified traveler

Posted 11 Jul 2023
People and owner very nice. Town and surrounding area looks like tumble weeds in Texas in the 18th century. Restaurants are hard to come by. No activities, despite what expedia states (said water sports on Duoro - which the hotel isnt even on the Duoro and they dont offer any). It is a beautiful renovated convent with a nice pool(but closes sharply at 8pm) and a Spa which is open random days and isnt open in the evening. Restaurant in hotel is decent but service is slow unless you are with a group that pre-ordered food. Staff very nice. Breakfast is very good.
5 out of 5
by A verified traveler

Posted 29 Jun 2023
A beautifully restored old convent with lovely bar, dining and sitting areas. Pool looked good but was too cold weather to think about using! Excellent value and a short walk to centre of old town. Plenty of parking around the property.
5 out of 5
by A verified traveler

Posted 4 Jun 2023
Always a pleasure to stay there, our go to place when visiting La Ribera.
5 out of 5
by A verified traveler

Posted 3 Apr 2023
Beautiful old building converted into hotel. Comfortable bed, bathroom. Very friendly staff. Delicious breakfast.