Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
My room was very spacious and quiet. The bed was simply heavenly. The staff were friendly and nice. I would definitely stay there again.
Comment from Hotel Management
7 May 2024 by Danielle P - Front Office Manager , Hotel Management
We're thrilled to hear that you enjoyed your stay with us, Donnalyn! Providing a spacious, quiet room and a heavenly bed experience is always our goal. It's fantastic to know that our staff made your stay even more enjoyable with their friendly and attentive service. We can't wait to welcome you back for another wonderful stay in the future.
by A verified traveler
Posted 3 May 2024
Everything is perfect nice people thank you very clean hotel
Comment from Hotel Management
7 May 2024 by Danielle P - Front Office Manager , Hotel Management
We're thrilled to receive your glowing review, Herman! It's wonderful to hear that you found everything perfect during your stay with us. Our team works hard to ensure a clean and welcoming environment, and we're delighted that you appreciated their efforts. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 1 May 2024
Amazing
Comment from Hotel Management
1 May 2024 by Danielle P - Front Office Manager , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We're here to help!
by A verified traveler
Posted 25 Apr 2024
It’s convenient close to major shopping. Felt safe and secured. Rachel at the front desk was warm and welcoming. Doesn’t have a smart tv in the room but there is a very comfortable bed.
Comment from Hotel Management
1 May 2024 by Danielle P - Front Office Manager , Hotel Management
Thank you for taking the time to leave us a review! We're delighted to hear that you found our location convenient, especially being close to major shopping areas, and that you felt safe and secure during your stay. We're thrilled to hear that Rachel provided you with a warm and welcoming experience at the front desk. We'll be sure to pass along your kind words to her! We hope to have the opportunity to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please let us know.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
2 May 2024 by Danielle P - Front Office Manager , Hotel Management
Thank you Adamma for rating us a 5 star. We're happy to know you enjoyed your stay at our Pembroke Pines location. We look forward to your return.
by A verified traveler
Posted 13 Apr 2024
Stayed here before, conveniently right off I75.
Comment from Hotel Management
15 Apr 2024 by Rachel H. General Manager, Hotel Management
Thank you for your review Theresa! We are definitely conveniently located and can't wait to see you again.
by A verified traveler
Posted 8 Apr 2024
great
Comment from Hotel Management
10 Apr 2024 by Danielle P - Customer Care Specialist , Hotel Management
Thank you Jose for completing this survey. Your opinion is valuable to us and we appreciate you rating us a wonderful 5 out of 5. We are delighted to know you enjoyed you stay at out Pembroke Pines location. We hope you continue booking with us.
by A verified traveler
Posted 7 Apr 2024
Nice stay
Comment from Hotel Management
10 Apr 2024 by Danielle P - Customer Care Specialist , Hotel Management
Thank you for sharing your feedback, Gabriela. We appreciate you rating us solid 5. We're pleased to know your stay was an enjoyable one. We look forward to your return.
by A verified traveler
Posted 5 Apr 2024
Very clean and the staff was very helpful and pleasant 😊👍
Comment from Hotel Management
11 Apr 2024 by Danielle P - Customer Care Specialist , Hotel Management
Thank you Celine for taking the time to share your experience! We're thrilled to hear that you found our establishment clean and our staff helpful and pleasant. Providing a welcoming environment and excellent service is always our top priority. We appreciate your kind words and hope to have the pleasure of serving you again soon!
by A verified traveler
Posted 31 Mar 2024
Tidy hotel. I liked it. It is my second or third stay and I plan to go back.
Comment from Hotel Management
2 Apr 2024 by Danielle P - Customer Care Specialist , Hotel Management
Thank you Omar for your stellar 5-star review! We're thrilled you had a fantastic stay. Looking forward to welcoming you back soon!
