Ratings based on 349 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Overall nice experience and the location was lovely. Would probably not dine at the restaurant again. However the staff were friendly and accomodating. Bathroom could have a few more amenities, (bath mat, hand towel and shower curtain)
Comment from Hotel Management
14 Jun 2024 by Chefingo, Hotel Management
Dear Marni Thank you very much for staying with us. We apologize for the inconvenience. We always supply Bathmat, hand towel and shower curtain. It looks like one of our team members had a bad day and missed these items. we are very sorry for that.All the best wishes from the Forest Ingo and Team
by A verified traveler
Posted 5 Mar 2024 on Wotif
Grounds seemed uncared for
Comment from Hotel Management
9 Mar 2024 by Chefingo, Hotel Management
Dear William Thanks for staying with us. We spent a lot of time and money to keep the Forest Clean, But is February all the Trees are shaving off their bark and loose the leaves. We clean in the morning and in the afternoon it is full of Leaves. It is a Forest Lodge in a Forest after all and not a Park Hotel. We hope for your understanding and please come back at a different time and you will see the difference. Thanks for the feedback. all the Best Ingo and Team
by A verified traveler from Neutral Bay
Posted 3 Mar 2024
Arrived at 4pm on the hottest day of the year in Pemberton at 41 degrees and was given a room facing west with the doors and windows wide open and the room was like an oven. We had to close everything and set the aircon to 20 degrees and go out for 4 hours before we could use the room. A tiny bit of forethought a few hours before, like closing curtains and turning on the aircon, could have made our arrival much more pleasant.
Comment from Hotel Management
9 Mar 2024 by Chefingo , Hotel Management
Dear Melissa Thank you very much for staying with us and thanks for the feedback.We usually always have the AC on for all arriving guests. We apologize that your team has missed your room. Very sorry. All the best wishes from the Forest Lodge.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Chefingo, Hotel Management
Dear Maria Thank you very much for staying with us and thanks for the review. We hope to welcome you again in the future. Ingo and Team
by A verified traveler
Posted 23 Feb 2024 on Wotif
Reasonable price
Comment from Hotel Management
24 Feb 2024 by Chefingo, Hotel Management
Dear Alan Thank you very much for staying with us and thanks for the great review. we hope to welcome you again in the future.Best wishes Ingo
by A verified traveler
Functional but tired
Posted 18 Feb 2024 on HotelsAn overnight stop on a longer journey. Dinner in their restaurant. Well equipped but seems to have lost the zing and out of kilter with the way Pemberton presents.
Comment from Hotel Management
19 Feb 2024 by Chefingo , Hotel Management
Dear G Thank you very much for staying with us and thanks for the review. We are happy to hear that you had a good time and we hope to welcome you back again in the future here at the Little Paradise.Best wishes from the Team Ingo
by A verified traveler
Posted 1 Feb 2024 on Orbitz
Comment from Hotel Management
23 Mar 2024 by Chefingo, Hotel Management
Dear Robert thanks for the perfect 10. we are happy to hear that you enjoyed the place and had a good time. We hope to welcome you again in the near future. Ingo and Team
by A verified traveler
Posted 3 Jan 2024 on Hotels
Very nice place to stay. Stunning surroundings. However, I would not recommend Shefingo's, the restaurant on site. Service excellent but the food that I and my friends had, tasted as was cooked by an amateur.
Comment from Hotel Management
3 Jan 2024 by Ingo , Hotel Management
Dear Alex Thank you very much for staying with us and thanks for the great review. Best wishes for 20224 and we hope to welcome.Your Forest Lodge Team
by A verified traveler
Posted 11 Dec 2023 on Wotif
Nice secluded surroundings and kangaroos
Comment from Hotel Management
3 Jan 2024 by Chefingo, Hotel Management
Dear John Thank you very much for a top review, you make our team very happy. All the best wishes from the forest team and the KangaroosChefingo
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
3 Jan 2024 by Chefingo, Hotel Management
Dear Christian Thank you very much for staying with us. We wish you a very happy new Year and hope to welcome you again in 2024 Ingo and Team
