Ratings based on 29 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 9 May 2023
Lovely hotel in fantastic grounds. Great restaurant but Wi-Fi veery poor and problems with safe took 2 days to resolve. This is also a dry hotel which expedia don't make clear.
5 out of 5
by A verified traveler

Great place

Posted 29 Mar 2019 on Hotels
We loved the Greenwoods resort- the room and the bathroom were clean and comfortable; the staff members were very helpful and extremely customer service oriented- that was great! Also the food in the restaurant was very tasty! Overall the place is a great value for the money! We highly recommend it to everyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with scenic view

Posted 15 May 2018
Pros: Personal attention to things
Hotel staff was helpful, accommodating and show their personal interest for any of your needs. The surrounding view of the hotel is just awesome. Perfect atmosphere to relax and enjoy the greenery around you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well designed resort with excellent staff

Posted 2 Dec 2017
We loved our stay here. Hotel staff welcomes us warmly and helped us to our rooms. They also took time out to explain the various programs scheduled for their guests within the reaort. We especially appreciate the chef for preparing timely meals for our little baby and also for taking time out to speak with us on our feedback of the food options. The only suggestion I have is management consider replacing the spring beds with firmer mattresses. I did have tough time sleeping on the spring beds. Firm mattresses are also better for the back. Apart from this point, we loved every aspect of our stay. Would definitely recommend this resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Beyond our fondest dreams

Posted 12 Mar 2017
Pros: Kindness of staff, setting, location (near by all the attractions), cooking class and dance program every evening.
Location: Greenwoods is located in Kumily, 10 minutes walk from the entrance of the Tiger reserve.
We were thinking that our stay in this hotel would be wonderful but it was beyond our expectations. We stayed 5 nights there and everything was perfect. First of all, staff is very caring for the guests but never intrusive. They make sure that you have all what you need and offer many special touches that make your stay unforgettable. This hotel provides all the comforts in a warm, charming and natural setting. Rooms are spacious, neat, comfortable and functional, the common areas are well decorated and offer a warm feeling. And the last but not the least, the restaurant is excellent. The chief and his team offer a varied and savory cuisine. Buffet for breakfast and diner gave us opportunity to taste many different dishes and we have never been desappointed: North Indian, South Indian, Continental or from Kerala, everything was absolutely delicious.
2 out of 5
by Lawrence

Outdated facility, good location

Posted 22 Jan 2017 on Hotels
This hotel was quite outdated. We have requested ahead to make sure to have 2 regular beds and ended up having foldable bed that was very uncomfortable. Staff was not helpful and even for the second night they have not changed despite our complaints and our willingness to downgrade from Deluxe to regular. Restaurant breakfast was terrible so we opted to eat outside hotel for reminder of the stay. Location was convenient. Also staff didn't help to arrange excursion to Peryiary wild reserve, had to arrange it ourselves. WHat thye had excellent was - "Tree Coffee House": very friendly man, cooked one of the best masala tea I had during my stay.
5 out of 5
by A verified traveler

A clean and green resort in Thekkady

Posted 19 Nov 2016 on Hotels
The resort was the best and the staff were very friendly and helpful. Great staying experience!!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

An oasis

Posted 10 Jul 2016
Pros: Everything!
Cons: Additional entertainments- a kids club.
Location: Tea plantations and the Periyar wild life reserve is a must.
Fantastic, attentive, friendly staff- made me feel like a royalty. This included the cleaners, gardner and waiters. The manager was friendly and keen to get feedbacks to improve. Highly recommended- would visit again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Eco friendly hotel with great staff

Posted 27 Jan 2016
Pros: The staff were the best ever, always smiling and consistently good. It was a pleasure staying at Greenwoods and i would gladly go back there.
Cons: The internet connection could be improved.
Location: The location of the hotel is good, just on the edge of town and easy to get to all the shops. There is a spice village 10 minutes away by tut-tut.
From the moment we steped into the hotel we were greeted by the Hotel manager and staff with a garland of cardamon and welcome juice and towel. The hotel is on the edge of town and has an impressive avenue of palm trees at it's gated entrance, leading through to undulating woodland with turkeys and geese roaming freely. Our premium suite was spacious with a cosy balcony over looking palm trees and swimming pool. I found the staff enchanting and friendly, lead by an ever present hotel manager, ready to lend a helping hand. We felt amongst friends and family and can't rate this hotel highly enough. The Keralan food is the best ever, with nightly cooking demonstrations.