Ratings based on 75 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
It is a lovely place and the staff are amazing highly recommend
by A verified traveler
Weekend break
Posted 3 Mar 2024 on HotelsLovely 2day stay at the horseshoe inn with our cockapoo Bentley. Very cosy, food was amazing. Staff very attentive and organised.Definitely recommended.
by A verified traveler
Posted 16 Feb 2024
The bed & pillows needed updated, television needed mounted higher. Clearer restaurant ordering instruction. i.e. explanations of the bill for non-Scotland residents.
by A verified traveler from Renfrew
Posted 19 Sep 2020
Lovely room.
Paid to Upgraded to superior room but was put in to a normal room which was a bit disappointing
Went to the horseshoe bar for dinner the food and service was amazing. Service from excellent from the staff.
by A verified traveler
Posted 20 Mar 2020 on Hotels
by A verified traveler
Posted 16 Mar 2020 on Hotels
Room really big & comfy. Had my dog with me and he was well received and looked after in the pub.
Stayed for the evening meal steak pie , mash & peas which after lots of travel was a comfort. Good selection of IPA's and guiness. The accomdation is seperate from the pub, so no noise issue and u can walk home (1min).
I will be staying again.....all staff were really helpful and friendly..didnt want to leave!
by A verified traveler
Posted 5 Mar 2020 on Hotels
by A verified traveler
Posted 10 Feb 2020 on Hotels
home from home Absolutely no complaints
by A verified traveler
Unprofessional
Posted 24 Nov 2019 on HotelsThe service was shocking, went fora wedding at the Barony, checked in and was not told the place closed and that I had to go round the side of the building to access my room, stood in the cold and rain trying to phone to get in where I couldn't get an answer. Had to return to the Barony and pay for another room.
The next day I went in to complain, the owner then proceeded to shout at me and lie saying I had been told and that her husband told me, blatant lie as it was a younger guy who gave me the key. This so called business women proceeded to shout at me and then just walked away refusing a refund. Incredibly unprofessional and rude.
by A verified traveler
Posted 19 Nov 2019 on Hotels
Excellent welcome,cosy well appointed room.
