Ratings based on 200 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Henry at checkin and checkout was incompetent- ended up billing me twice for this stay, said he couldn’t fix it, had to call tomorrow. Didn’t get the type of room we had reserved, didn’t phase Henry. Ask for bedding for the sleeper sofa, didn’t have any pillows or blankets. Almost all people who stayed here from this wedding had issues… no hot water in multiple rooms was another issue
Comment from Hotel Management
26 May 2024 by Nick, Hotel Management
We apologize for any inconvience and have used this for training so that it does not happen again.
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 6 Apr 2024
by A verified traveler
Posted 5 Mar 2024
Nice place to stay
Comment from Hotel Management
17 Apr 2024 by Nick, Hotel Management
Thank you for sharing a review of your recent experience. Our team here at the Holiday Inn Express in Pearsall is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
by A verified traveler
Posted 2 Feb 2024
When I walked in to the room you can tell the bed had been layed/sat on, the key from the previous customer was still on the dresser. and the worst, I had to wait almost 5 minutes just to get the water warm enought to take a shower!
by A verified traveler
Posted 27 Jan 2024
by A verified traveler
Work
Posted 26 Jan 2024 on HotelsHoliday inn took money from my account. I didn’t even stay and was robbed over $800. Then claimed no show.
by A verified traveler
Posted 22 Jan 2024
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 30 Dec 2023
