Ratings based on 389 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
It was ok. We didn’t shower there because it didn’t look like their shower or toilet has been cleaned in months. There was a towel folded up on the rim of the tub that looked like it could have been possibly blood. The a/c unit did not work well at all, for Arizona, this was not good. All of the drawers for the end table and the dresser kept opening, so we had to tie them shut, so we would get up in the middle of the night and bump into them. The little fridge worked good though.
Comment from Hotel Management
29 May 2024 by Management Knights Inn, Hotel Management
Dear Guest, we apologize hat your stay was not satisfactory. We will look into all your housekeeping and maintenance issues and work on them , hopefully giving you no cause for complaints on your next visit with us.
by A verified traveler
Posted 6 May 2024
Fridge had rotten food and smelled shower didn’t work toilet was dirty and tub was not cleaned properly
Comment from Hotel Management
6 May 2024 by Management Knights Inn, Hotel Management
Dear Guest, we apologize that your experience was not satisfactory. We will definitely look into all your concerns and refer the same to the housekeeping and maintenance for proper action so future guests do not face the same issues . We invite you for future trips for a much satisfactory stay.
by A verified traveler
Posted 26 Apr 2024
The property was in so so shape and did have some odor.
Comment from Hotel Management
26 Apr 2024 by Management, Hotel Management
We appreciate you taking the time to leave a review. We will forward your concerns to the proper department and hope to try and exceed your needs on a future trip.
by A verified traveler
Posted 18 Apr 2024
The beds were nasty the fridge had mold inside it and the restroom had no towels they gave towels to dry you off that were so old and trashy it was just a nasty place the covers were disgusting and very out dated!!!
Comment from Hotel Management
18 Apr 2024 by Management Knights Inn, Hotel Management
Dear Guest , we appreciate your feedback. It is unfortunate that your stay was not satisfactory. We do apologize for any maintenance and cleanliness issues you had and we will forward all your concerns to the respective departments for further action. We assure you that your next visit with us will be more satisfactory.
by A verified traveler
Posted 30 Nov 2023
by A verified traveler
Posted 27 Nov 2023
The tv was not clean, shower head full of calcium build up, bathtub drain clogged, outdated door lock system and rude staff.
Comment from Hotel Management
28 Nov 2023 by Management Knights Inn, Hotel Management
Dear Guest, thank you for bringing to our attention your experience regarding your stay in our hotel. we are sorry that your experience was not satisfactory and we will look into all your concerns and work on them for a better visit next time.
by A verified traveler
Posted 7 Nov 2023 on Hotels
Comment from Hotel Management
8 Nov 2023 by Management Knights Inn, Hotel Management
Dear Guest, Thank you for being a valued guest and sharing your experience regarding your stay. We are glad to have provided a satisfactory lodging experience and hope to see you again.
by A verified traveler
Posted 5 Nov 2023
Comment from Hotel Management
7 Nov 2023 by Management Knights Inn, Hotel Management
Dear Guest ,thank you for your input, we are glad that you have enjoyed our hospitality and facility and we look forward to your next visit with us
by A verified traveler
Posted 5 Nov 2023
Comment from Hotel Management
28 Nov 2023 by Management Knights Inn, Hotel Management
Thank you for taking the time to give us a satisfactory five star rating. We are glad that everything worked out for you and we hope to see yo on your future trips.
by A verified traveler
Posted 29 Oct 2023
Old, dirty, rundown.
Comment from Hotel Management
31 Oct 2023 by Management, Hotel Management
We are sorry we did not meet your expectations. Thank you for taking the time to leave a review, we hope to have another chance to accommodate you.
