Ratings based on 41 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2023
It was 104 degrees outside and the lobby didn’t even have an A/C on. The rooms smell like weed. The door lock was broken. The bedspread had cigarette burns on it. It took until 9pm to get the room cooled off. What a joke. They should have paid me 80 bucks to stay here.
Comment from Hotel Management
15 Jul 2023 by andy, Hotel Management
sorry for inconvinence we will take care
by A verified traveler
Posted 14 Jul 2022
We got there at about 8pm on a record heat day after driving all day. We walked into the room and it was at least 100°. We turned on the a/c full blast and it took until almost 3am to be cool enough to attempt to get any sleep. Since i had a non refundable reservation, they could have been considerate enough to turn on the a/c prior to our arrival since it was paid anyway. I'll never stay at this location or any of their locations again. Shower sucked and bathroom was sticky.
Comment from Hotel Management
14 Jul 2022 by Andy, Hotel Management
sorry for inconvinence we will take care of this issue
by A verified traveler
Posted 4 Jul 2022
by A verified traveler
Posted 17 Jun 2022 on Hotels
Comment from Hotel Management
19 Jun 2022 by Andy, Hotel Management
tank you
by A verified traveler
Posted 22 Jan 2022
by A verified traveler
Posted 11 Jan 2022 on Hotels
Comment from Hotel Management
18 Jan 2022 by Andy, Hotel Management
thank you
by A verified traveler
Posted 3 Oct 2021 on Hotels
Comment from Hotel Management
4 Oct 2021 by Andy, Hotel Management
Thank you Paula
by A verified traveler
Poor customer service
Posted 4 Sep 2021 on HotelsFront entrance wasn’t marked. In fact I couldn’t find the front door. When I did, I was unable to access the main lobby, the door was locked and it was 4pm. A man appeared behind a plexiglass partition. He didn’t greet me and was expressionless. The area I was standing in was an enclosed very small area with no ventilation and the temperature outside was 100 degrees. He checked me in and pointed towards my room. Never once did he say thank you or explain anything about the layout of the motel. I asked why I couldn’t access the lobby and did he realize how hot it was where I had to check in?? He said it was due to Covid and I was to leave my keys in the room when I checked out.
Comment from Hotel Management
7 Sep 2021 by sam, Hotel Management
thank you for your review we will take care of problem and because of Covid 19 we are just using pre entrance for safety of our employee
by A verified traveler
Posted 24 Jun 2021
Nothing was nice about this place .
Could not get extra towels and room was not worth what it cost
Comment from Hotel Management
30 Jun 2021 by Guest Relations , Hotel Management
Thank you for taking the time to share your feedback. It's unfortunate to read that you didn't enjoy your recent stay with us, and we apologize for any inconvenience caused by the lack of extra towels. We appreciate you choosing us for your lodging needs and invite you to revisit in the future, as we are confident that we can show you the high-quality experience you were hoping for.
by A verified traveler
Posted 1 Jun 2021
The restaurants was nearby.
Comment from Hotel Management
1 Jun 2021 by Andy, Hotel Management
thank you
