Ratings based on 482 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Jan 2024
I think my stay would have been better if the farmers strike was not happening shutting down some road access. The strike limited my ability to get around effectively making the location not as ideal for my business. WiFi did not work first 2 days, but they gave me a conference room with hard line for free and were attentive to all my requests. Good location for business access, but not ideal for vacationing as it is a bit far from the city center.
Comment from Hotel Management
30 Jan 2024 by PLB, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
5 out of 5
by A verified traveler

Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
30 Jan 2024 by PLB, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
5 out of 5
by A verified traveler

Great hotel and location

Posted 13 Oct 2023 on Hotels
This was a short day and the hotel offered everything we needed on our stay.
Comment from Hotel Management
21 Oct 2023 by PLB, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
3 out of 5
by A verified traveler from Houston

Posted 21 Aug 2023
Assigned a room to me but the room had been assigned to another guest. AWKWARD. Only1 very small elevator. Inconvient for so many guests but at least the stairs work. Price seems high for the small room small bath etc.
Comment from Hotel Management
9 Sep 2023 by PLB, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
5 out of 5
by A verified traveler

Posted 2 Aug 2023
Good hotel, value for money. Only note is with an electric car, the hotel charger is a very old charger and the Tesla charger there isn't available to other brands yet so.. be aware if you are with an electric car your car will need 15-20 hours for a full charge.. but hey its for free so enjoy it
Comment from Hotel Management
8 Aug 2023 by PLB, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 1 Aug 2023 on Hotels
Comment from Hotel Management
9 Sep 2023 by PLB, Hotel Management
Merci pour votre noteCordialement
4 out of 5
by A verified traveler from Bisbee

Posted 14 Jul 2023
Comment from Hotel Management
9 Sep 2023 by PLB, Hotel Management
Merci pour votre noteCordialement
5 out of 5
by A verified traveler

Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
10 Jul 2023 by PLB, Hotel Management
Madame, Monsieur,Nous vous remercions pour la note que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
4 out of 5
by A verified traveler

Posted 25 May 2023
Stayed a few times and always been pleased with this hotel.
Comment from Hotel Management
31 May 2023 by PLB, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
5 out of 5
by A verified traveler

Posted 13 Apr 2023
Muy amables muchas gracias camas muy cómodas
Comment from Hotel Management
17 Apr 2023 by PLB, Hotel Management
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,