Ratings based on 241 Verified Reviews

4.7 out of 5
85% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Took 20 minutes for them to open the door at night for us to get in its supposed to be open 24 hrs but they close the door and you ring a bell took us ringing and calling multiple times i was about to look for another hotel to stay the night. Other than that it was amazing
5 out of 5
by A verified traveler

Posted 2 Mar 2024
Friends had recently stayed at Hotel Pueblo Magico and highly recommended it. It was charming, quiet and friendly. Great location. Would definitely stay here again!
4 out of 5
by A verified traveler

Good but could be better

Posted 25 Feb 2024 on Hotels
The staff was great the location was great but wifi was HORRIBLE the whole stay. Even after the front desk tried to reset the router. And we weren’t the only ones that had a problem. You could see guest walking around trying to find a signal
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Great spot.
5 out of 5
by A verified traveler

Posted 18 Feb 2024
Welcome. Refreshments and cookies upon arrival.
5 out of 5
by A verified traveler from Sturgeon Bay

Posted 16 Feb 2024
Wonderful stay ... comfortable beds, lots of available water, complimentary snacks and coffee, beautiful common area, even a warm fire in the morning!
5 out of 5
by A verified traveler

Posted 6 Feb 2024
Beautiful colonial building. Very friendly staff. Drinking water, coffee, tea & cookies offered throughout the day & evening. Walking distance from Plaza.
Comment from Hotel Management
9 Feb 2024 by Hotel Pueblo Mágico, Hotel Management
Thank you for your wonderful review, Lauren! We hope to have the pleasure of welcoming you back soon!
5 out of 5
by A verified traveler

Posted 31 Jan 2024
This hotel truly is "magical". The attention to the needs of the guests and the decor in this converted hacienda is amazing.
Comment from Hotel Management
9 Feb 2024 by Hotel Pueblo Mágico, Hotel Management
Thank you, Claudia!It's our pleasure to attend to the needs of our guests, and we're delighted that you appreciated our attention to detail in the decor of our converted hacienda. We hope to have the opportunity to welcome you back in the future!
4 out of 5
by A verified traveler from Osoyoos

Posted 21 Jan 2024
Loved the two chairs in the room. Loved the cookies & coffee available at all times. Very nice Hotel. Would recommend it.
Comment from Hotel Management
9 Feb 2024 by Hotel Pueblo Mágico, Hotel Management
Thank you Linda, we are glade to know that you enjoyed the amenities in your room, We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay
5 out of 5
by A verified traveler

Perfect.

Posted 15 Jan 2024 on Hotels
We can’t wait to visit Pátzcuaro again and when we do we will be staying at Hotel Pueblo Mágico. Everything was glorious, beautiful and beautifully tended-to and sparkling clean. The staff were lovely friendly and helpful. And the location was perfect
Comment from Hotel Management
9 Feb 2024 by Hotel Pueblo Mágico, Hotel Management
Theodore, we're happy to hear you enjoyed your stay at Hotel Pueblo Mágico! Thank you for your kind words about our staff, cleanliness, and location. We look forward to welcoming you back on your next visit to Pátzcuaro!