Ratings based on 32 Verified Reviews

3.5 out of 5
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Feb 2024
Stayed here before and will certainly stay again. The best OYO I have ever used - often they are less than wonderful !! But although this Is not in totally prime condition, I have no real criticisms. Room / bed / shower were all good. The only niggle is the lack of a kettle & mugs - but that is not unusual in even 4* Thai hotels. Bar / coffee prices are VERY reasonable.
Comment from Hotel Management
7 Apr 2024 by Ammy, Hotel Management
Hi, Michael! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
1 out of 5
by A verified traveler

Posted 30 Nov 2023
Everything was dirty when we arrived. Dirty bedding/sheets and everywhere was covered in dust. Would not recommend to anyone!
Comment from Hotel Management
18 Jan 2024 by Tim, Hotel Management
Hi, Lydia! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim
3 out of 5
by A verified traveler

Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Dewi, Hotel Management
It seems that you are not completely satisfied with our services, Mike! Be assured, we have marked a note of this issue, and we will strive to ensure better services further. Regards, Dewi
3 out of 5
by A verified traveler

Posted 8 Oct 2023 on Hotels
Hotel needs improvement. Paint in rooms updated a must . Allso better cleaning service is a must . Restaurant is a bit expensive in my opinion . They head staff needs to work on the cleaning staff and have them clean rooms and hallways much better .
Comment from Hotel Management
2 Nov 2023 by Dewi., Hotel Management
Hi! Thanks for the suggestions, as it has been communicated with the relevant department, they will look into this issue and will surely change accordingly. Regards, Dewi.
3 out of 5
by A verified traveler

Posted 30 Apr 2023
The hotel demanded extra money.
Comment from Hotel Management
11 May 2023 by Ammy, Hotel Management
We are extremely sorry to know this, Robert! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.
2 out of 5
by A verified traveler

Posted 16 Jan 2023 on Hotels
Comment from Hotel Management
18 Jan 2023 by Ammy, Hotel Management
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2 out of 5
by A verified traveler

Posted 15 Jan 2023 on Hotels
Not a clean place very dirty room’s dirty. Tv screen and walls not been cleaned in months or years . Same with walls and patio
Comment from Hotel Management
18 Jan 2023 by Ammy, Hotel Management
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
1 out of 5
by A verified traveler

0 out of 10 hotel .

Posted 14 Jan 2023 on Hotels
Staff are lazy cleaning of room is not offered . Staff not trained . Restaurant is very bad . Not a clean hotel . Staff are very not nice to customers . Even you put the sign on door please clean room and ask at desk they not clean . Rooms are not cleaned good when u check inn
Comment from Hotel Management
18 Jan 2023 by Ammy, Hotel Management
We are extremely sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.
3 out of 5
by A verified traveler

Friendly owners

Posted 31 Aug 2022 on Hotels
Room service does not exist. No coffee or tea facilities or jug to heat water. If you want a coffee you have to go down stairs and buy one. I got lucky and was able to get two free toilet rolls from the office.
Comment from Hotel Management
11 Sep 2022 by Ammy, Hotel Management
Hi, Anthony! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.
5 out of 5
by A verified traveler

Posted 11 Aug 2022
Great value for money
Comment from Hotel Management
31 Aug 2022 by Ammy, Hotel Management
Hi, Christopher! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.