Ratings based on 591 Verified Reviews

3.9 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Apr 2024
Not worth it!! Waste of money!! Stayed in the new wing, felt like a large concrete cell! Other dislikes!! - Only bath towels provided (no hand towels etc) - Breakfast only runs to 10:30 AM - Staff didn't tell me that renovations were to happen on my floor, I had construction workers banging with a hammer in the room next door at 8am in the morning. Terrible stay!! Won't stay here again!!
Comment from Hotel Management
13 Apr 2024 by Lita Kett , Hotel Management
Thank you very much for your feedback on your recent stay at Sunbeam Pattaya! I am very concerned to read that your experience did not live up to your expectations. Once again, please accept our sincere apologies for the inconvenience. This is certainly not the level of service we are known for as you will see from the site here, in almost all cases our guests leave with a positive experience. We would relish the opportunity to welcome you back and really prove to you how great the Sunbeam Pattaya experience can be. Kindly regards,
4 out of 5
by A verified traveler

Posted 27 Feb 2024
👍
Comment from Hotel Management
13 Apr 2024 by Lita Kett , Hotel Management
Thank you for high score rating and staying with Sunbeam hotel Pattaya! We work hard to make our guests happy and appreciate your feedback! We do hope your had great time in Pattaya and look forward to welcoming you again in near future. Kind Regards
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Nice place for the money
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2023
2 out of 5
by A verified traveler

0 Sterne

Posted 28 Oct 2023 on Hotels
Wir durften nicht um 14 Uhr ins Zimmer sondern erst um 15 Uhr.. Zimmer Karte wurde nicht gefunden.. Die Reservierung wurde nicht gefunden.. Im Zimmer angekommen Doppelbett bestellt und es zwei singel Betten.. Dusche war verstopft so das Wasser sich im Badezimmer breit machte.. Dann war noch die air condition defekt..Über unseren Zimmer würde renoviert so das die Bohrmaschine fast bei uns im Zimmer war... Katastrophe.. Ist nicht weiter zu empfehlen 😣😣😣😣😣😣
Comment from Hotel Management
31 Oct 2023 by Front Office Manager, Hotel Management
Thank you very much for your feedback on your recent stay at Sunbeam Pattaya! We are very concerned to read that your experience did not live up to your expectations.We are addressing the issue to ensure we improve in the future to meet all of our guest's requests.please accept our sincere apologies for the inconvenience.
4 out of 5
by A verified traveler

Posted 6 Sep 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Front Office Manager, Hotel Management
Thank you for high score rating and staying with Sunbeam hotel Pattaya! We work hard to make our guests happy and appreciate your feedback! We do hope your had great time in Pattaya and look forward to welcoming you again in near future.
4 out of 5
by A verified traveler

Posted 20 May 2023 on CheapTickets
Nice room, property is surrounded by bars so a little noisy at night.
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