Ratings based on 85 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Great Place!
Comment from Hotel Management
30 Apr 2024 by Gunn, Hotel Management
Dear Timothy,We truly appreciate the time you took to give a rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back soon.Best Regards,Somerset Harbourview Sri Racha
by A verified traveler
Posted 22 Apr 2024
The property is conveniently located and good as a base.
I had pre-paid in full but arrived to find out that they had somehow given my room to another guest and they are fully booked. The thought of having to find another room in the middle of songkran was at all appealing. Staff was calm and reassuring and managed to get me a room in a much lower level. Not an ideal experience but I appreciate their professionalism. Will still give it another go.
Comment from Hotel Management
27 Apr 2024 by Gunn, Hotel Management
Dear Chee Keng,Thank you for having chosen Somerset Harbourview Sri Racha as the hotel of choice for your recent visit. We are sorry to learn that our service has fallen short of your expectation especially at checking in process. We do apologize for any inconvenience caused and to ensure your satisfaction is our utmost priority, your feedback is valuable to us for improvement in the future.Best Regards,Somerset Harbourview Sri Racha
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Gunn, Hotel Management
Dear Brett A,Thank you for your recent stay with us. We appreciate the time you took to give a rating on your last stay with us. Your rating is valuable to us for the improvement of our service to meet our guest expectation and would be appreciate if you could share us more on how to make your stay memorable one.We do look forward to welcoming you back in near future.Best Regards,Somerset Harbourview Sri Racha
by A verified traveler
Posted 17 Apr 2024
Staff great. Room really nice and comfortable.Info in room could be better. Breakfast poor quality and choice . Limited room service.
Comment from Hotel Management
24 Apr 2024 by Gunn, Hotel Management
Dear Colin,Thank you for taking the time to provide your feedback. We are pleased to learn that your stay was comfortable and satisfied with staff service. Ensuring your satisfaction is our utmost priority, your feedback is valuable to us for improvement in the future. And we look forward to the pleasure of hosting you again soon.Best Regards,Somerset Harbourview Sri Racha
by A verified traveler
Posted 2 Mar 2024
This is my third time staying here, used to like the place a lot, giving reason of good amenities including kitchenette. But this time, front staff informed if i need toilet amenities and kitchenware (dish, bowl), i need to call front office, its on request. So in the room there's only towels, soap, shampoo, and lotion. Others like cotton bud, shower cap, you need to call front desk which is very inconvenient.
Comment from Hotel Management
5 Mar 2024 by Sea, Hotel Management
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,
by A verified traveler
Posted 11 Feb 2024
The room was clean and comfortable. I liked that there was a washer and dryer in the room. It was easy to park as they have garage parking.
Comment from Hotel Management
12 Feb 2024 by Kanokpitcha S., Hotel Management
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.
by A verified traveler
Good value near the sea!
Posted 27 Jan 2024 on HotelsGreat hotel, nice bed, big rooms.
Comment from Hotel Management
29 Jan 2024 by Paphatson K., Hotel Management
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Kanokpitcha S., Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
22 Dec 2023 by Kanokpitcha S., Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!
by A verified traveler
Posted 13 Oct 2023
Great place - clean - great pool - washing machines in room, hiding in cabinet - took me 2 day to find it - come back here for sure if i stay in siratcha
Comment from Hotel Management
4 Nov 2023 by Thanaphon Maksorn, Hotel Management
Dear Mr. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again.
