Ratings based on 46 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
I wanted to enjoy this property based on the low cost and we made the best of the situation. The first room we got did not have functional air conditioning. The second one was two twin beds instead of a double. The second room was also in horrible repair and filthy. The third room had damage on the carpet and bathroom but was serviceable.
The morning buffet is fair and plentiful but the fruit was frequently not stocked. The egg station was popular. The on site restaurant frequently did not have the ingredients for the full menu.
The pool showed disrepair and the pool towels were frequently not available. At least once a week room towels were not available until much later n the day.
by A verified traveler
Posted 4 Feb 2024
Ok
by A verified traveler
Very old hotel
Posted 4 Jan 2024 on HotelsRoom is so old and not matching picture from website. Rug is dirty and bathroom has mold.
by A verified traveler
Posted 2 Jan 2024
Is beautiful bich ,swimming pool outside
by A verified traveler
Posted 14 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Rishant, Hotel Management
Dear Guest,Thank you so much for choosing our hotel for your stay, We appreciate your kind rating toward our hotel and looking forward to have you again on your next visit to Pattaya, Thailand. Best Regards,RishantDirector of Guest Experience
by A verified traveler
Posted 4 Jun 2023 on Hotels
Comment from Hotel Management
23 Jul 2023 by Rishant, Hotel Management
Dear Nigel, Warm greetings from The Mountain Beach Resort, Thank you so much for your kind review and looking forward to welcome you on your next visit to Pattaya.
by A verified traveler
Posted 1 Mar 2023 on Hotels
the staff talked nicely and very helpfull when to carry bags and provide advise.
toilet is not good, no partition between shower area and toilet bow. no slipper.
there are a lot of macs the edge of the carpet that hurt my feet every time i walked there
break fast is so so
by A verified traveler
Pattaya
Posted 23 Sep 2019 on HotelsPretty standard but love the cleanliness here. Definitely come back to this place.
by A verified traveler
Posted 22 Sep 2019
by A verified traveler
Poor hotel. Nothing good about it...
Posted 8 Jan 2019 on HotelsFirstly the room was stinking. I complained to the reception but they only sent someone with an air freshner which didn’t help because the stink was from the plumbing.
Second the WiFi only worked in the lobby.
Thirdly they would only keep one towel in the room.
Fourth the rooms had no safes to put your precious items like money etc. we had to go down.
Fifth. Service was poor
Conclusion: I would not come back to this hotel or recommend to anyone.
Comment from Hotel Management
7 Mar 2019 by Jak, Hotel Management
Dear Mr Asif,
On behalf of the management and staff at Mountain beach hotel, I would like to thank you very much for your feedback, I am sorry that the hotel did not lift up to you expectation for the hotel service that you mention. The management team on committed the ways to improve our service and hotel standard for further customer. However, I thank you for bringing this matter to our attention and do hope that it will not detract too much from the overall enjoyment of your stay.
Yours sincerely,
Sathaporn Keawwanna/Room Division Manager
