Ratings based on 83 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
4 Feb 2024 by Ruankaew S., Hotel Management
Dear Paul Quayle,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay and appreciated our cozy facility. Our team strives to provide friendly service and fulfill all guest requests.Your suggestion about having more sunshades is duly noted, and we will certainly take it into consideration for improvements. We appreciate your valuable input and hope to welcome you back for another wonderful experience.Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2023 on Hotels
4 out of 5
by A verified traveler

Posted 1 Nov 2023
It’s near market nd homely
5 out of 5
by A verified traveler

Posted 24 May 2023
Perfect place, may only wish was for the beds to be soft, they're firm....however, loved the place so much we extended and would return as often as possible.
4 out of 5
by A verified traveler

Posted 16 May 2023
It was a different experience staying at this resort. The detached cabins were clean, organized well, and were all surrounded by beautiful landscapes, gardens, and a great pool, however, the crazy number of bats in the overhead trees near the back of the property was a bit much. Couldn't walk back there without getting dropped on and they were much larger than the bats we have here in Canada that's for sure haha. Lucky for me I was closer to the outdoor bar and away from the drop zone. The staff was very polite and I think it would be a great place to spend more than just a night as I did. Maybe next time. I still wouldn't pass by this place if you had a chance. It's very peaceful and just shy of the busy sections. Close to Terminal 21 and the beach. Besides, the cost of a Bolt ride to get to the entertainment areas won't break your bank account. Cost me about 34TBH for a Bolt Bike ride to Soi 6 area.
5 out of 5
by A verified traveler

Posted 2 Mar 2023
Nice and relaxing place to stay... Staffs were helpful and polite
Comment from Hotel Management
3 Mar 2023 by May (Reservation ), Hotel Management
Dear Yq,We're so glad to hear that you had a pleasant experience with our staff and that you relaxed during your stay. We would love to have you back as our guest. Thank you for your kind words.Let's Hyde Team
3 out of 5
by A verified traveler

Good Location

Posted 6 Jan 2023 on Hotels
I had an easy check in and front desk staff are friendly. However, the room that I was given was dirty (stained blankets and pillow cases, old towels, weird smell to the room, open water bottles in the mini fridge)and there was no hot water. I told reception and someone came to look at it but after a couple of hours I qsked if it would be fixed soon and they moved me into a similar room that was clean and had hot water. The room and rhe room I was in before had a weird sewage smell! The location is good and the hotel pool and bar area is nice.
Comment from Hotel Management
29 Jan 2023 by May (Reservation ), Hotel Management
Dear Lisa, We apologize for the inconvenience you experienced during your stay. We take cleanliness and the comfort of our guests very seriously and we're sorry that your room wasn't up to your standards. We're glad that our staff was able to move you to a different room that met your needs. We'll certainly look into the smell you experienced and make sure it is addressed. Thank you for your feedback and we hope to welcome you back soon.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2022
5 out of 5
by A verified traveler

Room by the pool

Posted 30 Sep 2022 on Hotels
If your looking for a reasonably priced hotel in a really good location with friendly staff this is it! Most certainly has everything you need.