Ratings based on 983 Verified Reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The employees were ever smiling
Comment from Hotel Management
30 Apr 2024 by Holiday Inn Pattaya, Hotel Management
Dear Mainuddin,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Great staff
Comment from Hotel Management
28 Apr 2024 by Holiday Inn Pattaya, Hotel Management
Dear Tony Eugene,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Location was great
Comment from Hotel Management
17 Apr 2024 by Holiday Inn Pattaya, Hotel Management
Dear Samuel,Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Holiday Inn Pattaya, Hotel Management
Dear Monjer, Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,
5 out of 5
by A verified traveler from Goldsboro

Posted 14 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Holiday Inn Pattaya, Hotel Management
Dear David,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards,
5 out of 5
by A verified traveler from Goldsboro

Posted 11 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Holiday Inn Pattaya, Hotel Management
Dear David,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards,
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Loved this hotel the staff was top tier they will take care of your needs greet and smile each day ! The room are clean great ocean view and amenities were great. Cannot wait to see it once the renovations are complete!!
Comment from Hotel Management
10 Apr 2024 by Unya Petcharut, Director of Operations, Hotel Management
Dear anne,Thank you so much for your glowing review! We are delighted to hear that you loved your stay with us and that our team provided you with top-tier service. We are glad you found everything to your satisfaction.We are also excited about the renovations underway, and we cannot wait for you to see the improvements once they are complete with the all refurbishment in September 2024! Thank you once again for your kind words and for choosing to stay with us. Warm regards,
5 out of 5
by A verified traveler from Goldsboro

Posted 8 Apr 2024
I stayed two weeks at this hotel and have zero complaints. Hotel breakfast was great with many options & it included a roof top lounge that served cuisines from Thailand, England, and other nationalities. The area around the hotel is quiet and there are three shopping malls nearby. For my people who do plan on doing an extended stay there is a washer and dryer business 5 minutes away and it was both convenient and very affordable. Overall I enjoyed my time and will be coming back to stay again
Comment from Hotel Management
9 Apr 2024 by Holiday Inn Pattaya, Hotel Management
Dear David, We want to extend our sincerest gratitude for your fantastic review of your recent stay at our hotel. We are thrilled to hear that you had such a great experience and that you took the time to share your feedback with us. It is wonderful to know that you found our location in the quiet part of town to your liking. We are pleased that you enjoyed the breakfast offerings and the excellent service provided by our team. Your kind words are a testament to the dedication of our team and our commitment to ensuring that each guest's experience is a memorable one. Thank you once again for choosing us. We cannot wait to welcome you again! Warm regards,
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Love The breakfast and morning Staff., very helpful. And friendly. Fah is delightful to talk to. Knowledgeable, sweet, kind, beautiful and adorable. See you next time :-)
Comment from Hotel Management
4 Apr 2024 by Unya Petcharut, Director of Operations, Hotel Management
Dear Danny,Thank you so much for your kind words about our breakfast. We are thrilled to hear that you enjoyed your dining experience and found our team to be helpful and friendly.It is wonderful to hear that Fah made a positive impression on you with her delightful personality and exceptional service. We will be sure to pass along your compliments to her, and we are certain she will be delighted to hear your kind words.We are grateful for your feedback and for choosing to stay with us. We cannot wait to welcome you back for another delightful stay. See you next time!Warm regards,
5 out of 5
by A verified traveler from Los Angeles

Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Holiday Inn Pattaya, Hotel Management
Dear Alisa,We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.