Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Great stay. Will come back. Staff was excellent. Food and drinks were great.
Comment from Hotel Management
30 Apr 2024 by Jorge C Smith, Hotel Management
Dear Denise,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
by A verified traveler
Posted 20 Apr 2024
I never got the record player sent to my room that I paid a deposit on but the rest was fine
by A verified traveler
Posted 20 Apr 2024
Nice property located on Beach Road within walking distance of Soi 6 and Pattaya’s newest night market.
Comment from Hotel Management
22 Apr 2024 by Jorge C Smith, Hotel Management
Dear Aren,Thank you for staying with us on your recent visit to Pattaya and for sharing your feedback with us. We are delighted that you enjoyed your stay and found our location convenient. Thank you once again for sharing your experiences with us. We are looking forward to welcoming you back for another memorable stay in the near future. Warmest regards,Jorge C SmithGeneral Manager
by A verified traveler
Posted 18 Apr 2024
Loved our stay at Hard Rock! Breakfast is fantastic!!!!!
Comment from Hotel Management
22 Apr 2024 by Jorge C Smith, Hotel Management
Dear Pamela,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive review of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
by A verified traveler
Posted 14 Apr 2024
This is an amazing hotel. Great location and awesome customer service.
Comment from Hotel Management
17 Apr 2024 by Jorge C Smith, Hotel Management
Dear Patrick,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
by A verified traveler from Kowloon
Posted 2 Apr 2024
Like music and food
Comment from Hotel Management
10 Apr 2024 by Jorge C Smith, Hotel Management
Dear Guest,Thank you for staying with us at the Hard Rock Hotel Pattaya and your review of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
by A verified traveler
Posted 2 Apr 2024
Great for the price
Comment from Hotel Management
11 Apr 2024 by Jorge C Smith, Hotel Management
Dear Steven,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Posted 26 Mar 2024
Excellent
Comment from Hotel Management
27 Mar 2024 by Jorge C Smith, Hotel Management
Dear NG ,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
by A verified traveler from Tequesta
Posted 21 Mar 2024
Great properly with wonderful staff.
Comment from Hotel Management
22 Mar 2024 by Jorge C Smith, Hotel Management
Dear Vincent,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
