Ratings based on 660 Verified Reviews

3.9 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 Apr 2024
Water supply problems
3 out of 5
by A verified traveler

Posted 6 Jan 2024
Comment from Hotel Management
11 Jan 2024 by ., Hotel Management
Thank you for using the service. We will use your suggestions to improve the service even further.
2 out of 5
by A verified traveler

Posted 14 Oct 2023
The staff was absolutely impolite which one least expects from someone in the hospitality industry. The breakfast served was of very low quality and the room service was very bad as well.
Comment from Hotel Management
21 Oct 2023 by ., Hotel Management
Thank you for using the service. We will take your suggestions for improvement.
5 out of 5
by A verified traveler from newhaven

Posted 24 Sep 2023 on Ebookers
Very near to beach and wonderful staff and very safe cleaning staff are so good especially the elderly lady who gave me so much respect
Comment from Hotel Management
9 Oct 2023 by bellavillaprima, Hotel Management
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.
5 out of 5
by A verified traveler from newhaven

Posted 23 Sep 2023 on Ebookers
Great hotel and great friendly staff
Comment from Hotel Management
9 Oct 2023 by BellaVillaPrima, Hotel Management
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.
5 out of 5
by A verified traveler from newhaven

Posted 22 Sep 2023 on Ebookers
Right near the beach and wonderful staff
Comment from Hotel Management
9 Oct 2023 by BellaVillaPrima, Hotel Management
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.
3 out of 5
by A verified traveler

Posted 4 Sep 2023
Comment from Hotel Management
9 Oct 2023 by BellaVillaPrima, Hotel Management
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.
3 out of 5
by A verified traveler

Posted 3 Aug 2023
Internet doesn't work properly, when contacted guest services they just said to restart the device, it didn’t help. Gym is definitely not as on promotional pictures
Comment from Hotel Management
4 Aug 2023 by BellavillaPrima, Hotel Management
Thank you for using the service. We will take your suggestions to improve the next service.
5 out of 5
by A verified traveler

Posted 23 Jun 2023
I like everything
Comment from Hotel Management
4 Aug 2023 by BellaVillaPrima, Hotel Management
Thank you for using the service. We will take your suggestions to improve the next service.
4 out of 5
by A verified traveler

Posted 22 Jun 2023
Swimming pool is an added bonus. within walking distance of major shopping malls.
Comment from Hotel Management
4 Aug 2023 by BellaVillaPrim, Hotel Management
Thank you for using the service. We will take your suggestions to improve the next service.