Ratings based on 595 Verified Reviews

3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 May 2024
Good
1 out of 5
by A verified traveler from Fairfield

Posted 18 May 2024
One of the worst hotel experiences I’ve ever had from start to finish to the point I checked out early and left….
1 out of 5
by A verified traveler

Posted 1 Apr 2024
Not worth it!! Waste of money!! Stayed in the new wing, felt like a large concrete cell! Other dislikes!! - Only bath towels provided (no hand towels etc) - Breakfast only runs to 10:30 AM - Staff didn't tell me that renovations were to happen on my floor, I had construction workers banging with a hammer in the room next door at 8am in the morning. Terrible stay!! Won't stay here again!!
Comment from Hotel Management
13 Apr 2024 by Lita Kett , Hotel Management
Thank you very much for your feedback on your recent stay at Sunbeam Pattaya! I am very concerned to read that your experience did not live up to your expectations. Once again, please accept our sincere apologies for the inconvenience. This is certainly not the level of service we are known for as you will see from the site here, in almost all cases our guests leave with a positive experience. We would relish the opportunity to welcome you back and really prove to you how great the Sunbeam Pattaya experience can be. Kindly regards,
4 out of 5
by A verified traveler

Posted 27 Feb 2024
👍
Comment from Hotel Management
13 Apr 2024 by Lita Kett , Hotel Management
Thank you for high score rating and staying with Sunbeam hotel Pattaya! We work hard to make our guests happy and appreciate your feedback! We do hope your had great time in Pattaya and look forward to welcoming you again in near future. Kind Regards
4 out of 5
by A verified traveler

Holiday in Thailand

Posted 10 Feb 2024 on Hotels
3 out of 5
by A verified traveler

Posted 8 Feb 2024 on Orbitz
Comment from Hotel Management
13 Apr 2024 by Lita Kett , Hotel Management
Thank you for score rating and staying with Sunbeam hotel Pattaya! We work hard to make our guests happy and appreciate your feedback! We do hope your had great time in Pattaya and look forward to welcoming you again in near future. Kind Regards
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Nice place for the money