Ratings based on 407 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
This was my fourth or fifth time at this hotel. I love the location - in Patong but not IN Patong. Tuk tuks and taxis are close by to take you to the beach or shopping. They have an extensive breakfast buffet. Gym is small but has what you need. Would come back again for sure
by A verified traveler
Posted 20 Apr 2024
The hotel was good but the room has multiple problems, when the first enter the light was’t working also the shower has a drain water problem and the door battery was’t working, we could not enter room until we call room service to solve the problem.
Comment from Hotel Management
21 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Rammah,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
by A verified traveler
Posted 16 Apr 2024
We got the room with a price jacuzzi, worth it. Good location for the price.
Comment from Hotel Management
20 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Claudia,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,The Management Team
by A verified traveler
Posted 10 Apr 2024
Wonderful hotel with great staff.
The hotel is on several levels but they have buggies to take you up and down.
There is plentiful of pools with several separate swim up bars
Definitely worth a stay
Comment from Hotel Management
20 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Robert,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was perfect. we look forward to serving you again soon.Best wishes,The Management Team
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Kailtyn,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
6 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Christie,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
by A verified traveler
Posted 25 Mar 2024
Hotel service is good. But the transportation is not convenient at all.
Comment from Hotel Management
6 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Tin Yee,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
by A verified traveler
Posted 23 Mar 2024
Nice reasonable place:)) thank you very much
Comment from Hotel Management
6 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Larysa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
by A verified traveler
Posted 18 Mar 2024
We were not feeling welcome in this Hotel, reception staff at check in very arrogant. If you are requesting a deposit why is not mentioning in the website and all booking platforms?! No tasty food and very expensive.I will never come back and not recommend.
Comment from Hotel Management
29 Mar 2024 by Wicharn-FOM, Hotel Management
Dear Claudiu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this, regarding security deposit was required upon check-in, It refundable and the purpose to require is to cover any potential damages or incidental charges during your stay, however we strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
by A verified traveler
Posted 14 Mar 2024
The staff were amazing, the cleanliness of the room was out of this world, we really enjoyed our stay here and wish all hotels were like this. If only it offered all inclusive service and halal food we would come back again
Comment from Hotel Management
6 Apr 2024 by Wicharn-FOM, Hotel Management
Dear Arafah,Thank you for taking time to review The Nature Phuket and sharing your perfect 5/5 stay. This feedback allows us an opportunity to share within our team that their hard work is being recognized and your stay was an “Exceptional” one. Thank you Best wishes,The Management Team
