Ratings based on 576 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
My stay at Ibis Phuket Patong was very comfortable Staff are super pleasant. A good choice for mid range hotel.
Comment from Hotel Management
4 Apr 2024 by Farouk Zourdani, Hotel Management
Dear Scott,Thank you for taking the time to share your delight in experiencing a stay at the ibis Phuket Patong. We are glad that our friendly staff have contributed to your enjoyment.The warm smiles and attentive service of our team exemplify our commitment to providing individualised care for our guests. We sincerely look forward to the opportunity of welcoming you back to the ibis Phuket Patong, earnestly hoping to make your future visits even more memorable than the last.Sincerely,Farouk Zourdani
by A verified traveler
Posted 22 Dec 2023
Worst staff and hotel that I have ever seen in my life. I would not stay here for free.
by A verified traveler
Posted 4 Dec 2023
Room was dusty, staff had trouble understanding English. Pool closes at 7pm. Rooms are small
Comment from Hotel Management
7 Dec 2023 by Farouk Zourdani, Hotel Management
Dear Wesley,Thank you for taking the time to review the hotel after your recent stayWe apologize for the inconvenience you experienced during your stay with us. We strive to provide a high level of service to our guests and it is unfortunate that we fell short of your expectations on this occasion.We look forward to welcoming you back to the hotel in the future.Sincerely,Farouk Zourdani
by A verified traveler
Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Farouk Zourdani, Hotel Management
Dear Khadim,Thank you for taking the time to rating our hotel, and we are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon!Sincerely,Farouk Zourdani
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
15 Sep 2023 by Farouk Zourdani, Hotel Management
Dear Kim,Thank you for taking the time to rating our hotel, and we are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon!Sincerely,Farouk Zourdani
by A verified traveler
Posted 8 Sep 2023
Comment from Hotel Management
4 Oct 2023 by Farouk Zourdani, Hotel Management
Dear Rob,Thank you for the 5 star review on this platform.The feedback will serve as motivation to our team to continue providing helpful and friendly hospitality.We are looking forward to welcoming you back once the renovations are complete.Sincerely,Farouk Zourdani
by A verified traveler
Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Farouk Zourdani, Hotel Management
Dear Kee Duen,Thank you for taking the time to rating our hotel, and we are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon!Sincerely,Farouk Zourdani
by A verified traveler
Posted 20 Jun 2023
Enjoy my stay with Ibis patong phuket with authenic thai food at the restaurant, safe family environment. Qiuet environment and near to the beach. Recommended
Comment from Hotel Management
20 Jun 2023 by Farouk Zourdani, Hotel Management
Dear Hsu Yen,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed your stay and wide variety of Thai food that we offer. Our culinary team takes great pride in providing our guests with an exceptional dining experience, and we're glad that we were able to meet your expectations.We appreciate your kind words and look forward to welcoming you back to our hotel in the near future. Thank you for choosing Ibis Phuket Patong. Sincerely,Farouk Zourdani
by A verified traveler
Posted 21 May 2023
Rooms are okay. The breakfast and the room service are well below sufficient. Location is amazing.
Comment from Hotel Management
22 May 2023 by Farouk Zourdani, Hotel Management
Dear FERIDE,On behalf of all the team and myself thank you for the 4 star rating you gave us. We are glad you enjoyed your stay and hope we can earn a higher score next time. Sincerely,Farouk Zourdani
by A verified traveler
Posted 12 May 2023
Comment from Hotel Management
20 Jun 2023 by Farouk Zourdani, Hotel Management
Dear Patricia,Thank you for the 5 star review on this platform.Sincerely,Farouk Zourdani
