Ratings based on 670 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Very nice staffs, friendly and professional.
by A verified traveler
Posted 26 Apr 2024
Really well run and organised hotel. We had a Family Room and our 5 and 2 year old kids loved the themed room, and they enjoyed the respite of the kids club. Was good to have two options of where to eat breakfast as meant each restaurant was not overflowing with people
by A verified traveler
Posted 22 Apr 2024
Good
by A verified traveler
Posted 16 Apr 2024
In a word phenomenal. Four Points made for a transformative vacation experience, they simply operated without error from the GM down to housekeeping. The staff was knowledgeable, professional and polite ready to provide assistance at a moments notice. The facilities were amazing allowing for some of the best rest my family has had in years. Centrally located next to everything I simply cannot wait till next year when we vacation here again!
by A verified traveler
Posted 11 Apr 2024
Amazing hotel!
Comment from Hotel Management
11 Apr 2024 by Note, Hotel Management
Thank you for staying with us recently and hope to welcome you back in the future.
by A verified traveler
Posted 8 Apr 2024
We wanted a swim up pool room, with a pool bar and easy location to beach patong and plenty of options for food. Sheraton ticked every box. Perfect. Pool access suite was amazing. So quiet.
Thanks for a great holiday
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Posted 29 Mar 2024
Great location overlooking the beach. The atmosphere at the pools were perfect. As a female solo traveller, I felt very safe. The staff were very friendly and helpful.
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 25 Mar 2024
Great property and excellent service! Will visit again
