Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Overall nice property ok room reception staff were sometimes not very receptive. Set back from main road so was peaceful and quiet I would stay again
Comment from Hotel Management
12 May 2024 by Kevin-Guest Service Manager, Hotel Management
Dear James,Thank you for sharing your experience with us. We're glad to hear that you found our property overall nice and enjoyed the peacefulness of its location. We apologize for any shortcomings you encountered with our room and reception staff. Your feedback is valuable, and we will address these areas to ensure a better experience in the future. We appreciate your willingness to stay with us again and look forward to welcoming you back.Warm Regards,
by A verified traveler from Mount Evelyn
Posted 4 May 2024
Facilities & grounds of Deevana Patong are lovely. Breakfast is amazing with so much to choose from, we walked away with very full bellies every morning. We loved our deluxe room with jacuzzi. It made our holiday even better, as it's private, covered and cooler water than the pool, so was extremely refreshing during the extreme heatwave we experienced for 2 weeks. We'd really love to thank Nuch, our house keeper who was so lovely & did an absolutely fantastic job. She even made me a basket of flowers out of vines, in her spare time at home. Very appreciative. Thank you Nuch and all staff who made our stay wonderful. Highly recommend Deevan Patong Resort & Spa
Comment from Hotel Management
12 May 2024 by Kevin-Guest Service Manager, Hotel Management
Dear Kelly,Thank you very much for your wonderful review! We're thrilled to hear that you enjoyed the lovely facilities and grounds of us, as well as our delicious breakfast offerings. It's fantastic to know that your deluxe room with a jacuzzi added to the enjoyment of your holiday, especially during the heatwave. We'll be sure to pass on your kind words to Nuch, your housekeeper, and the rest of our dedicated staff. Your recommendation means a lot to us.We hope to welcome you back again soon!Warm Regards,
by A verified traveler
Posted 21 Apr 2024
Perfect for the 10 days
Comment from Hotel Management
23 Apr 2024 by Kevin-Guest Service Manager, Hotel Management
Dear rute,Thank you so much for taking the time out of your day to share your experience with us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 20 Mar 2024
Beautiful location. Attentive staff, clean resort, food was delicious. Excellent choice
Comment from Hotel Management
27 Mar 2024 by Kevin - Guest Service Manager, Hotel Management
Dear MaryAnn,Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful location, attentive staff, clean resort, and delicious food. It was our pleasure to have you as our guest, and we're thrilled that you found us to be an excellent choice. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Mar 2024
Great staff and had everything we could want/ need
Comment from Hotel Management
18 Mar 2024 by Kevin-Guest Service Manager, Hotel Management
Dear Kirsty,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 15 Mar 2024
The property was a bit dated but it was clean and the staff were terrific. Good food and close to shopping. About 10-15 minute walk to Bangla road. Would stay there again.
Comment from Hotel Management
18 Mar 2024 by Kevin - Guest Service Manager, Hotel Management
Dear Wayne,Thank you so much for taking the time out of your day to complete rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 7 Mar 2024
Great hotel, friendly staff and close to all food places!
Comment from Hotel Management
9 Mar 2024 by Kevin-Guest Service Manager, Hotel Management
Dear Friya,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 24 Feb 2024
Good location and great service. I like Thai smile.
Comment from Hotel Management
28 Feb 2024 by Piboon, Hotel Management
Dear Zhu,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager
by A verified traveler
Posted 22 Feb 2024
I would Recommend this Hotel
Comment from Hotel Management
28 Feb 2024 by Piboon, Hotel Management
Dear Theresa,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager
by A verified traveler
Posted 14 Feb 2024
Beautiful place to stay.
Most staff very happy although language barrier is quite high with various staff.
Unfortunately beds are like concrete (very hard) so if you can get over this, there is no issues.
Cleaning staff always smiling and engaging.
Overrall , really enjoyed our stay and look forward to returning one day.
Comment from Hotel Management
20 Feb 2024 by Kevin - Guest Service Manager, Hotel Management
Dear darly,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
