Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Perfect for the 10 days
Comment from Hotel Management
23 Apr 2024 by Kevin-Guest Service Manager, Hotel Management
Dear rute,Thank you so much for taking the time out of your day to share your experience with us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 20 Mar 2024
Beautiful location. Attentive staff, clean resort, food was delicious. Excellent choice
Comment from Hotel Management
27 Mar 2024 by Kevin - Guest Service Manager, Hotel Management
Dear MaryAnn,Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful location, attentive staff, clean resort, and delicious food. It was our pleasure to have you as our guest, and we're thrilled that you found us to be an excellent choice. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Mar 2024
Great staff and had everything we could want/ need
Comment from Hotel Management
18 Mar 2024 by Kevin-Guest Service Manager, Hotel Management
Dear Kirsty,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 15 Mar 2024
The property was a bit dated but it was clean and the staff were terrific. Good food and close to shopping. About 10-15 minute walk to Bangla road. Would stay there again.
Comment from Hotel Management
18 Mar 2024 by Kevin - Guest Service Manager, Hotel Management
Dear Wayne,Thank you so much for taking the time out of your day to complete rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 7 Mar 2024
Great hotel, friendly staff and close to all food places!
Comment from Hotel Management
9 Mar 2024 by Kevin-Guest Service Manager, Hotel Management
Dear Friya,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 24 Feb 2024
Good location and great service. I like Thai smile.
Comment from Hotel Management
28 Feb 2024 by Piboon, Hotel Management
Dear Zhu,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager
by A verified traveler
Posted 22 Feb 2024
I would Recommend this Hotel
Comment from Hotel Management
28 Feb 2024 by Piboon, Hotel Management
Dear Theresa,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager
by A verified traveler
Posted 14 Feb 2024
Beautiful place to stay.
Most staff very happy although language barrier is quite high with various staff.
Unfortunately beds are like concrete (very hard) so if you can get over this, there is no issues.
Cleaning staff always smiling and engaging.
Overrall , really enjoyed our stay and look forward to returning one day.
Comment from Hotel Management
20 Feb 2024 by Kevin - Guest Service Manager, Hotel Management
Dear darly,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler
Posted 13 Feb 2024
The staff were fine and very attentive and the property is quite nice. My issue is that the Gardenview rooms are a party zone. Late night, talking music, etc. Did not sleep for two nights straight. Tried to get a refund on the third night, but they refused. Do not stay in the garden view rooms if you want a quiet nights sleep.
Comment from Hotel Management
20 Feb 2024 by Kevin - Guest Service Manager, Hotel Management
Dear Doug,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.We look forward to welcoming you again in the future.Yours sincerely,
by A verified traveler from Brampton
Posted 3 Feb 2024
Beautiful property right on the beach and wallable to manyvlical restaurant's and massage places. Shuttle at minimal cost is provide to go to patong beach area and the biggest mall in the phuket. Beach area is public so not the cleanest and need to watch your items. Breakfast buffet overlooking the ocean each morning was a treat.
Comment from Hotel Management
4 Feb 2024 by piboon, Hotel Management
Dear Jaswinder Sonia,Thank you for your lovely review! We're thrilled you enjoyed our beautiful property and convenient location. We appreciate your feedback about the public beach, and we'll address it. Delighted you loved the breakfast buffet. Hope to welcome you back soon!Kind regards,Mr.Piboon C - Hotel Manager
