Ratings based on 994 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Worst reception
Posted 7 Jan 2024 on HotelsThe worst check in I ever had, I don’t know what was they thinking !! They need to change the reception staff or train them, great rooms great views and great location but not the reception staff !!
by A verified traveler
Posted 20 Dec 2023
Beautiful hotel very central staff lovely will definitely go again xx
by A verified traveler
Posted 26 Nov 2023
Great location, was given a upgrade and the room was great
Comment from Hotel Management
8 Jan 2024 by Ms. Natapitchan Jindanil , Hotel Management
Dear Rayna,On behalf of the entire team at Baan Laimai Beach Resort & Spa, I want to express our sincere gratitude for the wonderful review you shared.We are thrilled to learn that you enjoyed your stay with us, and we appreciate you taking the time to share your positive experiences. Your feedback is invaluable, and it motivates us to continue providing exceptional service to all our guests.Once again, thank you for choosing Baan Laimai Beach Resort & Spa, and for sharing your positive impressions. We look forward to welcoming you back for another memorable stay.We look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 17 Oct 2023
Great location, amazing staff we will be back again.
by A verified traveler
Posted 7 Oct 2023 on Hotels
Reception team and assistant manager Mr. Bal are not professional and they try to get as much they can money from the guest, specially on the check-out from the hotel
by A verified traveler
Posted 12 Sep 2023
Have stayed here quite a few times and have never been disappointed..
by A verified traveler from Ore City
Posted 19 Apr 2023
by A verified traveler
Posted 16 Apr 2023 on Hotels
Comment from Hotel Management
18 Apr 2023 by Ms. Natapitchan Jindanil (Nuch), Hotel Management
Dear Suhad,First of all, please accept our apology for unexpected situation.After investigated, we did not recieve some feedback from you during stay that’s why we could not solve some problems.We are sure if we got some information, we would rush to recover our service and make you more satisfy and enjoy staying with our resort.We hope to service you again in next holidays.Best Regards,Ms. Natapitchan Jindanil (Nuch)Assistant Reservation Manager
by A verified traveler
Posted 12 Apr 2023
by A verified traveler
Posted 31 Mar 2023
good location. close to Patong Street.
that being said I would not recommend this area of thailand for family with teenagers travelling.
Unfortunately lots of sex tourist were all around including that hotel even though they warned you at check in that if you bring any guess … you would be charge extra… we thought it was an awkward thing to say … as i was travelling with my husband… but looking around the pool made sense …
lots of local lady “guess” end out at this hotel .
not blaming anyone just saying.
breakfast is amazing!!
the beach across the street is gorgeous.
pick room on the pool … the beach view can be noisy at night ….
we enjoyed our stay .
Comment from Hotel Management
18 Apr 2023 by Ms. Natapitchan Jindanil (Nuch), Hotel Management
Dear Annie,Thank you for recently staying with us at the Baan Laimai Beach Resort & Spa! We appreciate your comments which are a tremendous help for us to improve our services.
