Ratings based on 734 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Nice property, we liked it
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 17 May 2024
Kkl
by A verified traveler from Manvel
Posted 14 May 2024
I loved the location and accessibility of this hotel. There are plenty of shopping and restaurants to choose from. There is even a large casino nearby if you like to gamble. I would definitely stay here again on my next trip to the Philippines
by A verified traveler
Posted 12 May 2024
There was no running water throughout the facility. I was very dissatisfied.
Comment from Hotel Management
20 May 2024 by Hilton Manila, Hotel Management
Dear Rosalia,Thank you for your feedback. We take all guest concerns very seriously and strive to ensure a comfortable stay for everyone.After thoroughly investigating the situation, we found no records of a water interruption during your stay, and there have been no other complaints about this issue from other guests. We understand that this discrepancy might be frustrating, and we would like to learn more about your experience to address it accurately.Could you please provide us with additional details about when and where you encountered this issue? You can email us at mnlph_hotel@hilton.com. This information will help us better understand and resolve any potential problems.We value your satisfaction and want to ensure all your concerns are properly addressed. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us improve our services.Best regards,
by A verified traveler
Posted 7 May 2024
We liked the customer service. It made us feel welcomed.
by A verified traveler from Fairfield
Posted 5 May 2024
Very beautiful, clean and very nice staff!
by A verified traveler from Casper
Posted 5 May 2024
My wife and her family were very impressed.
by A verified traveler
Posted 27 Apr 2024
Best hotel to stay near the airport
by A verified traveler
Posted 26 Apr 2024
We liked very much the customer service.
