Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Customer Service, Hotel Management
Sheldon, thank you for your fantastic rating! The team at Hilton Pasadena is thrilled to know you had a great experience. We hope to welcome you back soon!
by A verified traveler
Posted 1 Jun 2024
Staff were so nice!
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Thanks for the splendid review, Abigail!It's fantastic you had such an excellent experience at Hilton Pasadena and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Nathan, thank you for your high rating! The team at Hilton Pasadena is delighted you enjoyed your stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
I totally didn't like thia places and wouldn't go back again...
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
David, it’s unfortunate to hear that your stay didn't meet your expectations. We strive to provide a comfortable and enjoyable experience for everyone. Your feedback is appreciated and will help us improve.
by A verified traveler
Posted 24 May 2024
The room was really clean. Staff was friendly. Great location walking distance to many shops and restaurants.
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Kristina, thank you for your kind words! The team at Hilton Pasadena is thrilled you enjoyed the clean room, friendly service, and convenient location. We're looking forward to welcoming you back.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Thank you for sharing your feedback, Jennie.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Maria, thank you for the fantastic rating! The team at Hilton Pasadena is thrilled you had a great experience. We're looking forward to welcoming you back soon!
by A verified traveler from Salt Lake City
Posted 19 May 2024
This is mine and my family’s second time staying bay this property. It is great staying here. The sat is very nice and accommodating. The rooms are clean and the beds are very comfortable. Love that it is in a great area with great shopping and restaurants in walking distance. When there isn’t a concert or something major going on it can be an affordable property to stay at. I will continue to book this property when visiting my son in Pasadena.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Thank you for choosing Hilton Pasadena for the second time. We're delighted to hear that you and your family had a great stay and found our staff accommodating. It's wonderful to know that you enjoyed the clean rooms and comfortable beds. We're also pleased that our location provided easy access to shopping and dining options. We look forward to welcoming you back when you visit your son in Pasadena.
by A verified traveler
Posted 16 May 2024
Nice stay
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Tracy,Thank you for your feedback. We're delighted to hear that you had a nice stay at Hilton Pasadena. Our team looks forward to welcoming you back soon.
by A verified traveler from Pueblo
Posted 15 May 2024
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Richard, the team members at Hilton Pasadena are thrilled to see your high rating. We're delighted you had a great experience and hope to welcome you back soon!
