Ratings based on 136 Verified Reviews

4.2 out of 5
65% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Loved it!
5 out of 5
by A verified traveler

Posted 3 May 2024
Quite helpful, and thankful to be able to have our 🐾 with us!
Comment from Hotel Management
4 May 2024 by Pinetree management , Hotel Management
Thank you for your feedback, we look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 3 May 2024
Convenient location. Friendly, helpful staff. Clean room with everything you’d need for a short stay.
Comment from Hotel Management
3 May 2024 by Pinetree management , Hotel Management
Thank you for your feedback, we greatly appreciate it ,hope to see you soon.
1 out of 5
by A verified traveler

Posted 28 Apr 2024
Power went out shortly after we checkin. It was out for over 2 hours. There is no cell service there or else I would have called expedia to complain and try to swap hotels.There was an ashtray outside my room so people's smoke kept going in my room . Had tgis not been the only motel in the area I would have stayed elsewhere. Though they have wifi it kept going out our entire stay making it hard to watch anything when we did have power. I would not recommend this place nor will i return to it
Comment from Hotel Management
28 Apr 2024 by Pinetree management , Hotel Management
I am sorry to hear about the unpleasant stay you had at my property. Yes the power did go out for 2 hrs, but I had also told you that the entire town of parsons and the surrounding area was out. You didn't state that you wanted a refund at that time. The property is exterior and have a few smoking station, if some one was smoking outside your room you did not call the front desk in that case we would have taken some action , if the wifi was not correctly working you did not notify the front desk we would have resolved the problem. Upon checking out you did not complaint once about anything. Leaving me a 1 out of 5 for the power outage is not right. I take alot of pride in my property and my reviews show it. FYI if you have a problem please tell the front desk so they can resolve the problem right then and there
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great stay!
Comment from Hotel Management
28 Apr 2024 by Pinetree management , Hotel Management
Thank you for your feedback, see you soon
5 out of 5
by A verified traveler

Posted 31 Mar 2024
The motel was very nice and clean and updated. The owner takes pride in this place!
Comment from Hotel Management
28 Apr 2024 by Pinetree management , Hotel Management
Thank you for your feedback, it means alot to us, see you soon
5 out of 5
by A verified traveler

Posted 25 Mar 2024
The rooms are excelent. Clean and comfortable. The owners are couteous and nice. Loved our stay. We will definitely stay again.
Comment from Hotel Management
25 Mar 2024 by Pinetree management , Hotel Management
Thank you for your feedback, delighted that you enjoyed your stay with us, hope to see again.
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Very friendly owners on property. Clean. Not many options in this small town for hotels/motels. This property a "gem". Owners very accommodating.
Comment from Hotel Management
22 Mar 2024 by Pinetree management , Hotel Management
Than you for your feedback ,glad to see that you enjoyed your stay with us, hope to see you soon.
5 out of 5
by A verified traveler

Posted 24 Feb 2024 on Travelocity
It was a small but very clean and wonderful beds. We would definitely stay again
Comment from Hotel Management
28 Feb 2024 by Pinetree Inn Management, Hotel Management
Thank you for the review , Hope to see you soon.
5 out of 5
by A verified traveler

Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Pinetree Inn Management, Hotel Management
Thank you for the review.